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WHS 2011 Server Backup Failure

Posted on 2011-09-26
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Last Modified: 2013-11-11
Per related question, I was having the same problem on my WHS 2011 Server (same SBS 2008 R2 foundation):

Error: The volume shadow copy operation failed with error 0x800423F0.  Check event log, etc. (re: go on a wild goose chase, perhaps???  :)

I chased the event viewer and did what folks were doing to deal with the problem - amazing how many different "fixes" that worked are out there... At any rate, none helped me, to date - mainly, I checked the VSS Writer and it was started, so I came to a full stop.

It occurred to me about 30 minutes ago that this problem started happening after I installed Sharepoint (sharepoint has writers, its own backup facility, etc., so I thought, "HMMMM...").  I disabled Sharepoint (by changing all SP services to "manual" and rebooted) and now, for the first time in about 2-3 weeks, my Server is backing itself up ( at 56% whereas before it would fail within the first 5 minutes).  Not sure I've "solved" the problem, but another "nugget" on the diagnosis.  Something with which, I can now get some help via E-E.

Not sure where to go from here.  Should I be stopping Sharepoint before backup?  Seems a bit strange to have to do...

Should I be trying the fixVSS script instead?

Other ideas?

Dave
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Question by:dlmille
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by:
aoakeley earned 2000 total points
ID: 36892171
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LVL 42

Author Comment

by:dlmille
ID: 36905192
I didn't have a chance to check this out, over the weekend.  Dog-tired after trip across the country.  Will check this out, this Fri/Sat

Thanks!

Dave
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Author Comment

by:dlmille
ID: 36907779
I thought I'd look at this tonite.

When I type at the elevated command prompt: (get-spserver $env:computername).needsupgrade

I get a message .NeedsUpgrade was unexpected at this time.

So I'm at a loss at what to do at this point.

Ideas?

Dave
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LVL 17

Expert Comment

by:aoakeley
ID: 36907788
Note - this is a powershell, not regular command prompt
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LVL 17

Assisted Solution

by:aoakeley
aoakeley earned 2000 total points
ID: 36907793
  Launch an elevated (Run as Administrator) SharePoint 2010 Management shell from start, All Programs, Microsoft SharePoint 2010 Products, SharePoint 2010 Management Shell.
    Once the shell opens, type the following command followed by enter:
    (get-spserver $env:computername).NeedsUpgrade

Open an Administrative command prompt.
Change directory to C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\BIN
Run PSConfig.exe -cmd upgrade -inplace b2b -force -cmd applicationcontent -install -cmd installfeatures
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LVL 42

Author Comment

by:dlmille
ID: 36907798
Thanks for that, lol.  I got True.  Upgrading
0
 
LVL 17

Expert Comment

by:aoakeley
ID: 36907807
sometimes you need to run the psconfig upgrade a few times.... don't know why...
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LVL 42

Author Comment

by:dlmille
ID: 36907812
you mean a few times, sequentially, or based on what it says, or what...  Its running now.
0
 
LVL 17

Expert Comment

by:aoakeley
ID: 36907819
if it completes saying something did not complete, just try running it again.
If it completes and says all done, it should be all done.
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LVL 42

Author Comment

by:dlmille
ID: 36907837
Ok =- upgrade was 100%.  Now, should I reboot?  Also, if you can help me remember, what processes should have automatic setting as I set them all to manual/stopped last time to make the backups work.

Dave
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LVL 17

Assisted Solution

by:aoakeley
aoakeley earned 2000 total points
ID: 36907857
reboot could not hurt.

Here is a screenshot from a SBS2011 server - hope that helps with the services. SP Services
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Author Comment

by:dlmille
ID: 36907874
ok - I put those settings in, and then rebooted.  scheduled backup is 6.30am.  Will check that and ensure that Sharepoint is up, after.

Cheers,

Dave
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LVL 42

Author Comment

by:dlmille
ID: 36908124
Interesting.  I did a backup manually and it backed up the reserve drive, the operating system drive (no drive letters for either) but drive D: (where server folders reside, it only says "Incomplete".  Will check again when it runs at 6.30am to see if I get the same results....  Perhaps I ran out of backup disk space, so I'm formatting that drive and we'll see what the results are in the AM.

Dave
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LVL 42

Author Closing Comment

by:dlmille
ID: 36932830
Its all working great, for a couple days, and with regular and manual backups.

Thanks so much for your assistance on this!

Dave
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