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Files are Bouncing back to original location after moving

Posted on 2011-09-26
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Last Modified: 2012-05-12
We've got a very odd issue on one of our servers.
This is (I think) a Win XP or Win Server 2000 machine and this has started last week after a Window Automatic Update.

If we move a file, or cut & paste a file, from one location to another it waits a couple of seconds then is automatically bounced back to the original location.

This is driving us crazy and we can't work out what's happening.
It stopped for a few days last week, but has just started happening again.

Does anyone know what is going on?
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Question by:janineo
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LVL 5

Expert Comment

by:speak2ab
ID: 36598519
The first bell that rings is Virus!
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LVL 5

Expert Comment

by:speak2ab
ID: 36598586
Run the system file scanner SFC/SCANNOW

Go to safemode and use an updated antivirus (if possible try something different from what you have) to scan for virus, trojans, malware and ...

Open up explorer. Click 'Organise' and 'Folder & Search options'. Now 'Restore defaults' in the general tab, and 'reset folders' in the view tab.
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LVL 5

Expert Comment

by:speak2ab
ID: 36598624
There is a case of third party tools causing this issue: See this post - http://forums.devshed.com/networking-help-109/deleted-word-files-reappear-on-network-87870.html

You may want to roll back the recent updates you made and carefully check recent installations by clients on your network. The problem might just be from an innocent user or an innocent software.

Good luck with this!
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Author Comment

by:janineo
ID: 36708261
We have tried:

1. Virus scanned with 2 different vrus scanners and 1 malware scanner with nothing found.

2. Windows Updates rolled back.

3. SCANNOW gave no results.

4. No new thrid party tools have been installed. (This server has been running essentially unchanged since 2007 except for Windows Updates).

5. Restored defaults in Windows Explorer with no effect.

Still getting the same problem. I think we might have to rebuild this server, which is a pain.

Any other ideas? (It's actually a Win2003 server if it makes a difference).
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LVL 5

Expert Comment

by:speak2ab
ID: 36715099
Have you tried contacting the MS support? Probably they may have a fix for you. From the closest documentation available on the MS support pages( http://support.microsoft.com/kb/283902 ) They have acknowledge the issue but there is no solution provided. So I guess if you don't get a workaround from them, rebuilding the server might be your next option.
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Accepted Solution

by:
janineo earned 0 total points
ID: 36912349
We went with the server rebuild option, being unable to find another solution.

Thanks for the suggestions, though.
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Author Closing Comment

by:janineo
ID: 36938187
Unfortunately none of the suggestions were successful and a server rebuild was considered the only solution.
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LVL 5

Expert Comment

by:speak2ab
ID: 36912874
You are welcome.
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