SBS2011 Console reports errors that don't exist

Posted on 2011-09-26
Last Modified: 2012-05-12
Not an urgent problem, more of an annoyance.  Our SBS2011 console reports Security status as "critical", stating "The Windows Firewall is not enabled, Windows Firewall is not running" under the "Server firewall" section of the security tab.  Yet the firewall is started and running.

Also the "Updates" section states "Critical" (Some updates did not install successfully) yet in the Updates tab under "Updates with Errors" the console reports "There were no errors in deploying the updates".

Refreshing the console or rebooting the server has no effect.

How can I make the console report the correct status?
Question by:David Haycox
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LVL 35

Expert Comment

by:Cris Hanna
ID: 36690991
Have you run the SBS 2011 Best Practice Advisor and the Fix My Network Wizard?
Do you have a centrally managed AV soluton on the Server?

Author Comment

by:David Haycox
ID: 36715145
Yes, the SBS BPA just says it can ping the router, and that's all.
The Fix My Network doesn't find anything relevant (DNS forwarders and uPnP not enabled on router).
We use F-Secure Policy Manager running on the server along with F-Secure AV for Servers and AV for Exchange, and Client Security on the clients.
LVL 35

Expert Comment

by:Cris Hanna
ID: 36716683
Don't know alot about it possible that it installs it's own firewall and has turned off the Server firewall?    Trend's SBS AV product does this
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Author Comment

by:David Haycox
ID: 36718271
Not on servers, but the end-user version does on clients.  It's the corporate server version here which doesn't contain a firewall, so it's not that.  As I mentioned, the Windows firewall is definitely on; it's just that the console says it's not.

Accepted Solution

David Haycox earned 0 total points
ID: 36813692
Hmm... put latest round of updates on and rebooted.  Now it's showing the correct information.  Had definitely rebooted several times previously with no change.  Perhaps it was fixed in Update Rollup 1 for SBS2011 (KB2555251)?
LVL 35

Assisted Solution

by:Cris Hanna
Cris Hanna earned 100 total points
ID: 36814103
The console issue you were have was common in sbs2008 and then fixed by an update rollup...had not seen the same in 2011, but getting the latest updates is always the first step...glad it's working

Author Closing Comment

by:David Haycox
ID: 36908396
Useful info from expert, but found solution myself.

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