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Bitlocker Blue Screen USB BSOD

Posted on 2011-09-26
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Last Modified: 2012-05-12
  I had working the bitlocker on my USB drive but suddenly begin to make me Blue Screens (BSOD)  on random days, I mean not always but some days only. This happen I try to mount the drive then request me the password of encryption and after that crash, Any suggestion how can I solve?
I have windows 7 64 bits Ultimate.
Thank you
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Question by:coerrace
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Expert Comment

by:Arman Khodabande
ID: 36707941
Whenever you faced a BSOD navigate to:
C:\windows\minidump
(I assumed you've installed windows on C:)

Then upload the most recent dmp file here. After that we continue trouble shooting. . .
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Author Comment

by:coerrace
ID: 36710042
Here is the file .dmp
Any suggestion?
Thank you 092611-32916-01.dmp 092611-32916-01.dmp
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Accepted Solution

by:
Arman Khodabande earned 250 total points
ID: 36710753
Your BSOD is related to a driver called Dcvp.sys
DCVP.sys is a driver file from an unknown company belonging to an unknown product.

So I recommend disabling it for some time.
Navigate to c:\windows\system32\drivers and find that file and rename it to DCVP.sys_old. (You can search it if you can't find it)
Then restart your PC. Wait and watch if you see that BSOD again.
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Author Comment

by:coerrace
ID: 36711287
  I did what you told me renaming the file, I´ll check from now by 5 days if after that no BSOD then is solved, remember sometimes happen sometimes not happen. I´ll post here any result.
Thank you
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Expert Comment

by:Arman Khodabande
ID: 36714830
OK. I'm waiting . . .
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Author Closing Comment

by:coerrace
ID: 36892969
Works removing that file no more BSOD!!!
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LVL 10

Expert Comment

by:Arman Khodabande
ID: 36896169
Glad to hear
Good luck
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Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

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