Bitlocker Blue Screen USB BSOD

Posted on 2011-09-26
Last Modified: 2012-05-12
  I had working the bitlocker on my USB drive but suddenly begin to make me Blue Screens (BSOD)  on random days, I mean not always but some days only. This happen I try to mount the drive then request me the password of encryption and after that crash, Any suggestion how can I solve?
I have windows 7 64 bits Ultimate.
Thank you
Question by:coerrace
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
LVL 10

Expert Comment

by:Arman Khodabande
ID: 36707941
Whenever you faced a BSOD navigate to:
(I assumed you've installed windows on C:)

Then upload the most recent dmp file here. After that we continue trouble shooting. . .

Author Comment

ID: 36710042
Here is the file .dmp
Any suggestion?
Thank you 092611-32916-01.dmp 092611-32916-01.dmp
LVL 10

Accepted Solution

Arman Khodabande earned 250 total points
ID: 36710753
Your BSOD is related to a driver called Dcvp.sys
DCVP.sys is a driver file from an unknown company belonging to an unknown product.

So I recommend disabling it for some time.
Navigate to c:\windows\system32\drivers and find that file and rename it to DCVP.sys_old. (You can search it if you can't find it)
Then restart your PC. Wait and watch if you see that BSOD again.
Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.


Author Comment

ID: 36711287
  I did what you told me renaming the file, I´ll check from now by 5 days if after that no BSOD then is solved, remember sometimes happen sometimes not happen. I´ll post here any result.
Thank you
LVL 10

Expert Comment

by:Arman Khodabande
ID: 36714830
OK. I'm waiting . . .

Author Closing Comment

ID: 36892969
Works removing that file no more BSOD!!!
LVL 10

Expert Comment

by:Arman Khodabande
ID: 36896169
Glad to hear
Good luck

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you thought ransomware was bad, think again! Doxware has the potential to be even more damaging.
By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
This Micro Tutorial will teach you the basics of configuring your computer to improve its speed. It will also teach you how to disable programs that are running in the background simultaneously. This will be demonstrated using Windows 7 operating…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question