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Bitlocker Blue Screen USB BSOD

Posted on 2011-09-26
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1,066 Views
Last Modified: 2012-05-12
  I had working the bitlocker on my USB drive but suddenly begin to make me Blue Screens (BSOD)  on random days, I mean not always but some days only. This happen I try to mount the drive then request me the password of encryption and after that crash, Any suggestion how can I solve?
I have windows 7 64 bits Ultimate.
Thank you
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Question by:coerrace
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7 Comments
 
LVL 10

Expert Comment

by:Arman Khodabande
ID: 36707941
Whenever you faced a BSOD navigate to:
C:\windows\minidump
(I assumed you've installed windows on C:)

Then upload the most recent dmp file here. After that we continue trouble shooting. . .
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Author Comment

by:coerrace
ID: 36710042
Here is the file .dmp
Any suggestion?
Thank you 092611-32916-01.dmp 092611-32916-01.dmp
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LVL 10

Accepted Solution

by:
Arman Khodabande earned 250 total points
ID: 36710753
Your BSOD is related to a driver called Dcvp.sys
DCVP.sys is a driver file from an unknown company belonging to an unknown product.

So I recommend disabling it for some time.
Navigate to c:\windows\system32\drivers and find that file and rename it to DCVP.sys_old. (You can search it if you can't find it)
Then restart your PC. Wait and watch if you see that BSOD again.
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Author Comment

by:coerrace
ID: 36711287
  I did what you told me renaming the file, I´ll check from now by 5 days if after that no BSOD then is solved, remember sometimes happen sometimes not happen. I´ll post here any result.
Thank you
0
 
LVL 10

Expert Comment

by:Arman Khodabande
ID: 36714830
OK. I'm waiting . . .
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Author Closing Comment

by:coerrace
ID: 36892969
Works removing that file no more BSOD!!!
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LVL 10

Expert Comment

by:Arman Khodabande
ID: 36896169
Glad to hear
Good luck
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