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Topaz Signature Pad not working

Posted on 2011-09-26
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Last Modified: 2012-05-12
Windows XP
I have a Topaz T-LBK462-BSBR sig pad.
I connect it to the USB port.
WIndows sees it, Comm Port 3 is built as I would expect.
But when I use demoocx to test it, it doesnt work.

I have deleted the comm port, I have rebooted, I have tried other USB ports.
Nothing..
Any Ideas?
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Question by:jjtierney
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Expert Comment

by:flubbster
ID: 36599547
Take a look at this troubleshooting guide. Verify that the tablet is showing under Universal Serial Bus Controllers.

http://www.topazsystems.com/Software/download/USB_HSBTroubleshoot.pdf
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Accepted Solution

by:
jjtierney earned 0 total points
ID: 36599891
Actually it works now, and it doesnt show up under USB.  May be the batteries in the pen.  
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Author Closing Comment

by:jjtierney
ID: 36895845
Issue fixed itself it seems.
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