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Blackberry Reconciliation

Posted on 2011-09-26
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Last Modified: 2012-05-12
Is there a way to setup a BB so that when the user deletes or reads an email on their BB it WONT reconcile or apply those changes to outlook, however when working in outlook it should replicate delete/read changes to the BB?

We are currently running Blackberry Enterprise Server 4.1.6.22,  Exchange 2007 and the user is question is using a BB 9300.


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Question by:ecardenas
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jfletchster earned 500 total points
ID: 36599785
The simple answer is No.
Blackberry server is designed to replicate the all MAPI coms to and from the Exchange server, if you want the user to have a seperate email control on their handset then the only way is to use a POP3 connector on the Exchange server and collect the email from it using the handset. So the email on the handset is handled by the handset and not the exchange server.
I have had this question many times before, by users used to a POP3 style connector when they are moved to the new system of sync everything, the simple answer to the user is to mark important emails as Un-read when you have seen them on your device to help you remember when you get back to the office.
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