Win7 Pro - print driver issue?
User can't print with updated driver. If we roll it back to the previous version no problem printing. When the user logs off and back on Win7 is using the updated driver and they can't print again. So we have to roll it back.
How can we force Win7 to use a specific driver? We don't want to have to keep rolling back to the previous driver.
If you need additional info let me know.
How can we force Win7 to use a specific driver? We don't want to have to keep rolling back to the previous driver.
If you need additional info let me know.
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ASKER
Also this printer is a local printer.
Close all apps ...run this fixit and then check.
http://support.microsoft.com/mats/printing_problems/
Reboot computer.
Ded9
http://support.microsoft.com/mats/printing_problems/
Reboot computer.
Ded9
ASKER
ded9 - do you know what this routine does? I prefer to do this manually rather than automatically.
If you open the link it says what fixes are performed...but if you want to manually then pl ignore my post...lets wait for other suggestions.
Ded9
Ded9
mobot, you'll have to manually deny that update to that workstation.
Is your environment using WSUS, or do the clients update themselves?
Is your environment using WSUS, or do the clients update themselves?
Also, if you are running WSUS (or SBS) there are settings that will automatically disable the downloading of drivers for clients, which falls under the 'Optional Updates' category.
ASKER
Removing the other drivers besides the one that's needed works out for us.
ASKER