Win7 Pro - print driver issue?

User can't print with updated driver.  If we roll it back to the previous version no problem printing. When the user logs off and back on Win7 is using the updated driver and they can't print again. So we have to roll it back.

How can we force Win7 to use a specific driver?  We don't want to have to keep rolling back to the previous driver.

If you need additional info let me know.
mobotAsked:
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John JenningsConnect With a Mentor OwnerCommented:
For a printer, you can specify the driver used by opening the Printer Properties window, inside Devices and Printers.

On the Advanced tab, you'll see a drop-down menu with the label "Driver". This is where you can specify which driver is used.

If this does not make the choice persistent, then you'll have to delete the device and all related drivers, and then re-install the driver using the exact drive you want to use.
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mobotAuthor Commented:
Sounds good. Let me ask you this when automatic updates are ran the driver is updated.  How can we prevent that from happening?  This user is not going to pick and choose which update is applied.
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mobotAuthor Commented:
Also this printer is a local printer.
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ded9Commented:
Close all apps ...run this fixit and then check.


http://support.microsoft.com/mats/printing_problems/



Reboot computer.


Ded9
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mobotAuthor Commented:
ded9 - do you know what this routine does?  I prefer to do this manually rather than automatically.
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ded9Commented:
If you open the link it says what fixes are performed...but if you want to manually then pl ignore my post...lets wait for other suggestions.


Ded9
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John JenningsOwnerCommented:
mobot, you'll have to manually deny that update to that workstation.

Is your environment using WSUS, or do the clients update themselves?
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John JenningsOwnerCommented:
Also, if you are running WSUS (or SBS) there are settings that will automatically disable the downloading of drivers for clients, which falls under the 'Optional Updates' category.
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mobotAuthor Commented:
Removing the other drivers besides the one that's needed works out for us.
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