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Should I switch from AT&T internet service to a new ISP based on this speed test?

Posted on 2011-09-26
Medium Priority
Last Modified: 2012-05-12
A guy wants to sell me a plan to replace my current AT&T internet service.

Which is faster:

Download speed test = 1.43 Mbps
Upload speed = 0.03 Mbps

New company:
Download speed = 1.5 Mbps
Upload speed = 375 kbps

Thanks for your help!

Question by:WeThePeople
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LVL 17

Expert Comment

by:James H
ID: 36600089
How often have you run this test?
How many users?

The upload speed is very slow and will cause problems for you.
The new company is slightly better but again, what are you using this for? Internet? Email? Web server?
LVL 14

Accepted Solution

athomsfere earned 2000 total points
ID: 36600094
The download is the same. 1.5 Mbps real world is pretty good at 1.43 Mbps. The upspeed looks good though.

I would look into the reliability and customer service ratings of the new company before moving though. Who is the company.

Author Comment

ID: 36600203
I live in a remote location and use AT&T's satellite internet from Wildblue

The specs for Wildblue Pro = 1.5 Mbps Download speed.  Up to 256Kbps Upload speed.

The new company is offering = 1.5 Mbps Download speed and 375 Kbps Upload speed.

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Author Comment

ID: 36600211
There is only 1 user (me at home).

Author Comment

ID: 36600221
The only other choice I have is dial-up, which is slower than satellite.
LVL 14

Expert Comment

ID: 36600258
Who is the new company?

Author Comment

ID: 36600268
Williams Tel Data (Eric Williams)
La Mesa, California 91942
LVL 14

Expert Comment

ID: 36600420
I cannot find any reviews of that company. Their quoted speeds are better than what Wildblue is giving, but its hard to say whether or not they can deliver. They might be reselling AT&T too for all I know and you might get identical service.

Are they requiring a contract? What service level do they guarantee?

Expert Comment

ID: 36710083
cellular or wimax not an option?

Author Closing Comment

ID: 36719045
I had the new company install there hardware.  The internet is far faster than AT&T's Wildblue.

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