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Jaime CamposFlag for United States of America

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New Exchange Mail Contact doesn't show up in Global Address List

Hello,

I added a new Mail Contact and whenever I go to my outlook - new mail and try to select contact from the Global Address list, it doesn't show up.

I have Exchange 2007 and all has been working great no other issues.

Thanks,

nimdatx
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R--R
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check if the outlook is in cache mode.
also check from OWA.
Can you verify that you did not check off "hide this address from Exchange address lists"?
Also, did you download another copy of your GAL?
Avatar of Jaime Campos

ASKER

check if the outlook is in cache mode.

Not sure how to do that.

also check from OWA.

I can see it in OWA under Default Global Address List, but not in Outlook - To - Global Address List.

Can you verify that you did not check off "hide this address from Exchange address lists"?

This is not Checked.

Also, did you download another copy of your GAL?

Not sure how to do that, so I don't thing I did.

If you see it in OWA, then you need to download GAL.

In Outlook, go to tools send/Receive and select Download address book.
I downloaded most recent Address Book and I still cannot see new contact.
I can see new contact in a distrubution group I added the user to, but not in Global Address List. The Global Address list is where all users are created in by default?

I also checked on another PC and same results.
Did you create this contact in Outlook?
If so, then when you click on the address book, change it from the GAL to your Outlook contacts.
No. It was created in EMC.
Try the following:

Update-GlobalAddressList - Identity "address list" -DomainController "domain controller name"
You should be able to run it like this as well:

Update-GlobalAddressList -Identity <GlobalAddressListIdParameter> -DomainController
[PS] C:\Users\nimda\Desktop>Update-GlobalAddressList -Identity <GlobalAddressLis
tIdParameter> -rapa.local
The '<' operator is reserved for future use.
At line:1 char:37
+ Update-GlobalAddressList -Identity < <<<< GlobalAddressListIdParameter> -rapa
.local
    + CategoryInfo          : ParserError: (<:OperatorToken) [], ParentContain
   sErrorRecordException
    + FullyQualifiedErrorId : RedirectionNotSupported
Run that command as shown below.

Update-GlobalAddressList -Identity "Global Address List"
[PS] C:\Users\nimda\Desktop>Update-GlobalAddressList -Identity "Global Address L
ist"
Update-GlobalAddressList : The operation could not be performed because object
'Global Address List' could not be found on domain controller 'Fileserver2.RAPA
.local'.
At line:1 char:25
+ Update-GlobalAddressList <<<<  -Identity "Global Address List"
    + CategoryInfo          : NotSpecified: (0:Int32) [Update-GlobalAddressLis
   t], ManagementObjectNotFoundException
    + FullyQualifiedErrorId : BF599BB7,Microsoft.Exchange.Management.SystemCon
   figurationTasks.UpdateGlobalAddressList
did you run:

Update-GlobalAddressList - Identity "Global Address List" -DomainController "YourDomainControllerName"
[PS] C:\Users\nimda\Desktop>Update-GlobalAddressList - Identity "Global Address
List" -DomainController "rapa.local"
Update-GlobalAddressList : A positional parameter cannot be found that accepts
argument 'Identity'.
At line:1 char:25
+ Update-GlobalAddressList <<<<  - Identity "Global Address List" -DomainContro
ller "rapa.local"
    + CategoryInfo          : InvalidArgument: (:) [Update-GlobalAddressList],
    ParameterBindingException
    + FullyQualifiedErrorId : PositionalParameterNotFound,Microsoft.Exchange.M
   anagement.SystemConfigurationTasks.UpdateGlobalAddressList
there should be no space between the - and Identity
[PS] C:\Users\nimda\Desktop>Update-GlobalAddressList -Identity "Global Address L
ist" -DomainController "rapa.local"
Update-GlobalAddressList : Unable to find 'rapa.local' computer information in
domain controller 'rapa.local' to perform the suitability check. Verify the ful
ly qualified domain name.
At line:1 char:25
+ Update-GlobalAddressList <<<<  -Identity "Global Address List" -DomainControl
ler "rapa.local"
    + CategoryInfo          : NotSpecified: (0:Int32) [Update-GlobalAddressLis
   t], ADExternalException
    + FullyQualifiedErrorId : 4CEAC4BF,Microsoft.Exchange.Management.SystemCon
   figurationTasks.UpdateGlobalAddressList
The message is clear, it cannot find the your domain controller rapa.local. Is rapa.local your primary domain controller?
ASKER CERTIFIED SOLUTION
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Hendrik Wiese
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Ok....

Both date modified have the same LZX dates

9/3/2011
9/10/2011
9/16/2011
 Bunch of 9/26/2011

FYI - Before I did what you said they both were not the same.

I then did step three and BINGO!!!!!!! YOU R THE EXPERT!!!!!!!
What happened?
You list just needed to be updated. This would have happened automatically, but you obviously needed it done sooner, and thus the force update.