Exchange 2010: the term mount-database is not recognized

Exchange 2010 running on Server 2008 r2 in a 2003 domain.

I just created a Recovery Database (named RecoveryDB) and am now trying to mount it.

In the Exchange Management Shell I get:

 the term mount-database is not recognized

Even in the GUI, when right-clicking and choosing this command, I get the same error (see attached).

How can this be?

Thanks.
 Mount-Database-Not-Recognized.pdf
gateguardAsked:
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PradeepConnect With a Mentor Commented:
Can you get the output for Get-help Mount-database..?
Check event viewer for any errors.
Also make sure that RPC service is running and also the network ports used by RPC are not being blocked by any firewall.
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gateguardAuthor Commented:
No help available:

 Get-help Mount-database
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