All our tape based dictation / transcription machines have bit the dust. We've replaced them with with a series of Philips digital kits (dictators and pedals), but the included software doesn't allow for any decent workflow. Specifically, we have 5 attorneys that dictate, and upwards of 7 typists, all of which might take the task of transcribing a given dictation, depending on their commitments during the working day.
The provided software (SpeechExec Dictate & Transcribe) only allows for sending dictations to specific individuals, not a pool of typists. I just need a recommendation for a product that could handle this aspect, whether it's a web part addon for SharePoint, or full workflow portal offering.
I have tried NCH's offerings, but there are big problems with the software on 64-bit systems (which no matter how much I contact them, they fail to reply or do anything about, even though they keep releasing new version). We also looked at Big Hand, but they wanted us to spend upward of £5000, when we want to spend more like £500.
All the other firms I've looked at want you to call them, and don't provide a demo to try for ourselves, which I frankly don't like. I want at least a 14 day trial that's accessible easily, before we commit. I just want to find a firm that have a reasonably priced product (we could push up to £1000 out of management for this).
Any suggestions welcomed :)