?
Solved

Changing from 3 digit extenstions to 4 on Cisco Unity Express

Posted on 2011-09-26
5
Medium Priority
?
433 Views
Last Modified: 2012-05-12
We have created new 4 digit extensions for all our users and can dial them from within the organization.

The issue is I went into scripts and changed the extension length to 4 for the dial by extension, but when we dial in it clips the 4 digit extension to the first 3 digits entered.

I have looked through the running config of the system but have not found it defined anywhere at least that my novice eyes can see.
0
Comment
Question by:LIKev
  • 3
  • 2
5 Comments
 
LVL 15

Expert Comment

by:greg ward
ID: 36600847
can you paste the dial peer config and maybe the rest of the phone stuff...

Greg
0
 

Author Comment

by:LIKev
ID: 36601734
dial-peer voice 100 pots
 trunkgroup POTS
 preference 1
 destination-pattern 91[2-9]..[2-9]......
 forward-digits 11
 no register e164
 no sip-register
!
dial-peer voice 120 pots
 trunkgroup POTS
 preference 1
 destination-pattern [349]11
 forward-digits all
 no register e164
 no sip-register
!
dial-peer voice 121 pots
 trunkgroup POTS
 preference 1
 destination-pattern 9[349]11
 forward-digits 3
 no register e164
 no sip-register
!
dial-peer voice 130 pots
 trunkgroup POTS
 translation-profile outgoing OUTGOING-PSTN
 preference 1
!
dial-peer voice 1 voip
 translation-profile outgoing OUTGOING-SIP
 destination-pattern 91[2-9]..[2-9]......
 session protocol sipv2
 session target sip-server
 dtmf-relay rtp-nte
 codec g711ulaw
!
dial-peer voice 20 voip
 translation-profile outgoing OUTGOING-SIP
 destination-pattern [349]11
 session protocol sipv2
 session target sip-server
 dtmf-relay rtp-nte
 codec g711ulaw
!
dial-peer voice 21 voip
 translation-profile outgoing OUTGOING-SIP
 destination-pattern 9[349]11
 session protocol sipv2
 session target sip-server
 dtmf-relay rtp-nte
 codec g711ulaw
!
dial-peer voice 30 voip
 translation-profile outgoing OUTGOING-SIP
 destination-pattern 9011.T
 session protocol sipv2
 session target sip-server
 dtmf-relay rtp-nte
 codec g711ulaw
!
dial-peer voice 200 voip
 description CUE
 destination-pattern 6[^9].
 session protocol sipv2
 session target ipv4:*.*.*.*
 dtmf-relay sip-notify
 codec g711ulaw
!
dial-peer voice 202 voip
 translation-profile incoming INCOMING
 incoming called-number *******************
 dtmf-relay rtp-nte
 codec g711ulaw
!
dial-peer voice 203 voip
 translation-profile incoming INCOMING
 incoming called-number **********...
 dtmf-relay rtp-nte
 codec g711ulaw
!
dial-peer voice 2 voip
 translation-profile outgoing OUTGOING-SIP-800
 destination-pattern 91800[2-9]......
 session protocol sipv2
 session target sip-server
 dtmf-relay rtp-nte
 codec g711ulaw
!
dial-peer voice 3 voip
 translation-profile outgoing OUTGOING-SIP-800
 destination-pattern 91866[2-9]......
 session protocol sipv2
 session target sip-server
 dtmf-relay rtp-nte
 codec g711ulaw
!
dial-peer voice 4 voip
 translation-profile outgoing OUTGOING-SIP-800
 destination-pattern 91877[2-9]......
 session protocol sipv2
 session target sip-server
 dtmf-relay rtp-nte
 codec g711ulaw
!
dial-peer voice 5 voip
 translation-profile outgoing OUTGOING-SIP-800
 destination-pattern 91888[2-9]......
 session protocol sipv2
 session target sip-server
 dtmf-relay rtp-nte
 codec g711ulaw
!
dial-peer voice 2000 voip
 destination-pattern 14..
 progress_ind setup enable 3
 progress_ind progress enable 8
 session target ipv4:10.202.1.1
 dtmf-relay h245-alphanumeric
 codec g711ulaw
 no vad
!
dial-peer voice 3000 voip
 session protocol sipv2
 session target sip-server
 incoming called-number .
 codec g711ulaw
 no vad
!
!
sip-ua
 no remote-party-id
 timers keepalive active 600
 registrar ipv4:*.*.*.* expires 3600
 sip-server ipv4:*.*.*.*
!
!
!
telephony-service
 sdspfarm conference mute-on 000 mute-off 111
 sdspfarm units 2
 sdspfarm transcode sessions 23
 sdspfarm tag 1 transcode01
 sdspfarm tag 2 conference01
 conference hardware
 authentication credential ***************************
 max-ephones 110
 max-dn 288
 ip source-address *.*.*.*  port 2000
 timeouts interdigit 6
 system message **************************
 url services http://*.*.*.* /voiceview/common/login.do
 url authentication http://*.*.*.* /CCMCIP/authenticate.asp  
 cnf-file location flash:
 load 7914 S00105000200.sbn
 load 7912 CP7912080003SCCP070409A
 load 7941 SCCP41.8-4-2S
 load 7942 SCCP42.8-4-2S
 load 7961 term61.default.loads
 load 7962 SCCP42.8-4-2S
 time-zone 12
 live-record 643
 voicemail 600
 max-conferences 8 gain -6
 moh flash:longwayhome.wav
 web admin system name ****************************************************/
 dn-webedit
 time-webedit
 transfer-system full-consult
 transfer-pattern .T
 secondary-dialtone 9
 after-hours block pattern 1 1900....... 7-24
 directory entry 1 600 name VoiceMail
 create cnf-files version-stamp 7960 May 10 2011 13:14:10
0
 
LVL 15

Expert Comment

by:greg ward
ID: 36602183
Im not sure what number you are trying to dial
please advise.

dial-peer voice 200 voip
 description CUE
 destination-pattern 6[^9].
 session protocol sipv2
 session target ipv4:*.*.*.*
 dtmf-relay sip-notify
 codec g711ulaw

if you are dialing 691 it would match the above..
so you would change to
 destination-pattern 6[^9]..

Greg
0
 

Accepted Solution

by:
LIKev earned 0 total points
ID: 36709587
I solved it -- Recreated all the scripts and just set them all to allow 4 digit extensions. The orginal scripts were written with a Cisco script editor application so they could not be edited from the GUI express editor.  Once I wrote the new ones everything is correct.
0
 

Author Closing Comment

by:LIKev
ID: 36898850
I am sure there is a way to change this setting in the original script but when looking at it in the cisco editor there does not seem to be an option.
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

For months I had no idea how to 'discover' the IP address of the other end of a link (without asking someone who knows), and it drove me batty. Think about it. You can't use Cisco Discovery Protocol (CDP) because it's not implemented on the ASAs.…
During and after that shift to cloud, one area that still poses a struggle for many organizations is what to do with their department file shares.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Both in life and business – not all partnerships are created equal. Spend 30 short minutes with us to learn:   • Key questions to ask when considering a partnership to accelerate your business into the cloud • Pitfalls and mistakes other partners…

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question