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Exchange 2010 - New Local Move Request Failure

Posted on 2011-09-26
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Last Modified: 2012-05-12
When trying to move a mailbox from one Exchange 2010 server to another, I'm getting the following error. This isn't 100% across the board; that is, if I try to migrate 10 mailboxes, I might get the error five times. If a new local move request fails with the error below and I try again it might work, it might not. Eventually it will work.

Summary: 1 item(s). 0 succeeded, 1 failed.
Elapsed time: 00:00:04


John Doe
Failed

Error:
MapiExceptionNetworkError: Unable to make admin interface connection to server. (hr=0x80040115, ec=-2147221227)
Diagnostic context:
    ......
    Lid: 15000   dwParam: 0x6BA      Msg: EEInfo: prm[2]: Pointer val: 0x0C200A0A00000000
    Lid: 16280   dwParam: 0x6BA      Msg: EEInfo: ComputerName: n/a
    Lid: 8600    dwParam: 0x6BA      Msg: EEInfo: ProcessID: 1988
    Lid: 12696   dwParam: 0x6BA      Msg: EEInfo: Generation Time: 2011-09-26 17:39:45:668
    Lid: 10648   dwParam: 0x6BA      Msg: EEInfo: Generating component: 18
    Lid: 14744   dwParam: 0x6BA      Msg: EEInfo: Status: 10061
    Lid: 9624    dwParam: 0x6BA      Msg: EEInfo: Detection location: 318
    Lid: 13720   dwParam: 0x6BA      Msg: EEInfo: Flags: 0
    Lid: 11672   dwParam: 0x6BA      Msg: EEInfo: NumberOfParameters: 0
    Lid: 24060   StoreEc: 0x80040115
    Lid: 23746  
    Lid: 31938   StoreEc: 0x80040115
    Lid: 19650  
    Lid: 27842   StoreEc: 0x80040115
    Lid: 20866  
    Lid: 29058   StoreEc: 0x80040115

Exchange Management Shell command attempted:
'domain.local/User/Staff/John Doe' | New-MoveRequest -TargetDatabase 'Mailbox Database 1867994801'

Elapsed Time: 00:00:04

There is no firewall enabled on either server, and they're on the same subnet with no ACLs blocking communications.

I've made sure both hosts are pingable by NetBIOS name. I did this by adding entries to the HOSTS file and also by adding the domain name to the DNS suffix list on the TCP/IP properties of each server. No help.

I've disabled IPv6 and tried and that didn't help either. However, after disablign IPv6 I wasn't able to reboot - I'll be able to test that later this afternoon.

I've also noticed this in Event Log, but not sure if it was at the same time as a failed new local move request or not:

Event ID: 10009
Source: DistributedCOM
DCOM was unable to communicate with the computer MAIL2.domain.local using any of the configured protocols.

Also seeing this on the source email server:
Event ID: 2604
Source: MXExchange ADAccess
Process MSEXCHANGEADTOPOLOGY (PID=1192). When updating security for a remote procedure call (RPC) access for the Microsoft Exchange Active Directory Topology service, Exchange could not retrieve the security descriptor for Exchange server object MAIL2 - Error code=8007077f.
 The Microsoft Exchange Active Directory Topology service will continue starting with limited permissions.

AND

Event ID: 2501
Source: MSExchange ADAccess
Process MSEXCHANGEADTOPOLOGY (PID=1192). The site monitor API was unable to verify the site name for this Exchange computer - Call=DsctxGetContext Error code=8007077f. Make sure that Exchange server is correctly registered on the DNS server.

Both seem to point to DNS, but DNS looks clean. I made sure they're both registered with the proper IPs and PTRs.



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Question by:CCLProTech
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2 Comments
 

Author Comment

by:CCLProTech
ID: 36708649
I resolved this by disabling IPv6 and rebooting. I was then 100% on creating New Local Move Requests.
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Accepted Solution

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CCLProTech earned 0 total points
ID: 36709002
I also removed one entry in DNS that pointed to the right server, but a second IP on that server, that didn't respond to pings.
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