Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Adobe Acrobat X PRO prompt for first time users

Posted on 2011-09-26
2
826 Views
Last Modified: 2012-05-12
I have Adobe Acrobat X Pro installed on several machines and everytime a new user logs into the machine and tries to open a pdf in a web browser they receive this prompt.
 Adobe Prompt
I have excepted the license through the local admin account and a domain admin account. However when a new user tries to use the web browser plug-in before they used the application I am received this message. Anyone else encounter this and/or a workaround?
0
Comment
Question by:cmartineau
2 Comments
 
LVL 3

Accepted Solution

by:
_-W-_ earned 500 total points
ID: 36707706
Option 1

Enable Adobe Reader Protected Mode.
Open Adobe Reader X >  Edit > Preferences > General > Enable Protected Mode at startup.
Unfortunately "Protected Mode" often introduces other issues itself.

Option 2

It seems that bizarrely enough this error only occurs if anywhere in the file or path name there is a string 'CR' (well done Adobe!). So another obvious workaround is to rename file/folder to get rid of 'CR'.

Option 3

Another fix via registry suggested on this blog http://patrickhoban.wordpress.com/2011/07/09/124/

Start > Run > Regedit
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe Acrobat\10.0\AdobeViewer.
If full path doesn't exist, simply create missing keys
Create a new DWORD entry EULAAcceptedForBrowser and set value to 1

Or try this: http://patrickhoban.wordpress.com/2011/07/09/124/

A logon script can be written for any of the following above..
0
 

Author Closing Comment

by:cmartineau
ID: 36709211
I failed to mention that I am running a 64-Bit OS so the registry key was under the Wow6432Node. As soon as I added the key it worked. Thank you!
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scenario: Your operations manager has discovered an anomaly in your security system. The business will start to suffer within 15 minutes if it is a major IT incident. What should she do? We have 6 recommendations for managing major incidents (https:…
Learn how ViaSat reduced average response times for IT incidents from 10 minutes to 30 seconds.
In this second video of the Xpdf series, we discuss and demonstrate the PDFimages utility, which, in a single command, is able to extract all the images from a PDF file and save each one in a separate image file (PBM, PPM, or JPG). Download and inst…
We often encounter PDF files that are pure images, that is, they do not have text characters, but instead contain only raster graphics. The most common causes of this are document scanning software and faxing software/services that create image-only…

837 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question