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Adobe Acrobat X PRO prompt for first time users

Posted on 2011-09-26
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Last Modified: 2012-05-12
I have Adobe Acrobat X Pro installed on several machines and everytime a new user logs into the machine and tries to open a pdf in a web browser they receive this prompt.
 Adobe Prompt
I have excepted the license through the local admin account and a domain admin account. However when a new user tries to use the web browser plug-in before they used the application I am received this message. Anyone else encounter this and/or a workaround?
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Question by:cmartineau
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_-W-_ earned 2000 total points
ID: 36707706
Option 1

Enable Adobe Reader Protected Mode.
Open Adobe Reader X >  Edit > Preferences > General > Enable Protected Mode at startup.
Unfortunately "Protected Mode" often introduces other issues itself.

Option 2

It seems that bizarrely enough this error only occurs if anywhere in the file or path name there is a string 'CR' (well done Adobe!). So another obvious workaround is to rename file/folder to get rid of 'CR'.

Option 3

Another fix via registry suggested on this blog http://patrickhoban.wordpress.com/2011/07/09/124/

Start > Run > Regedit
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe Acrobat\10.0\AdobeViewer.
If full path doesn't exist, simply create missing keys
Create a new DWORD entry EULAAcceptedForBrowser and set value to 1

Or try this: http://patrickhoban.wordpress.com/2011/07/09/124/

A logon script can be written for any of the following above..
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Author Closing Comment

by:cmartineau
ID: 36709211
I failed to mention that I am running a 64-Bit OS so the registry key was under the Wow6432Node. As soon as I added the key it worked. Thank you!
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