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DVD Drive says "Insert a Disc" when any type of disc is inserted

Posted on 2011-09-26
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Last Modified: 2012-08-13
Hi

I have a Windows 7 Ultimate Computer. Recently am facing some issues with my DVD Drive.
It is not reading any discs.
I opened the CPU and checked the power and data cables' connectivity to mother board and all works fine.
I tried ejecting the DVD drive from My Computer and that too works fine.
Whenever i insert a dvd or a cd the green light on the drive blinks for sometime and stays off.
I tried to uninstall and reinstall the drivers from the device manager and there is no use.
I tried deleting the upper and lower filters and there is no use also.

Please tell me if there are any other things that i can do??
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Question by:brandsco
6 Comments
 
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5g6tdcv4 earned 500 total points
ID: 36601068
try booting off of a bootable cd, if that fails you have a bad drive
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Expert Comment

by:Arman Khodabande
ID: 36601167
The only test that you can do is disconnecting the drive and connecting it to another PC. See if it works there.

Is it a SATA drive or IDE drive? (it's data cable and port is big or small?)
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Expert Comment

by:jcimarron
ID: 36601186
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
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Expert Comment

by:mustang83
ID: 36601386
try the Microsoft fix me page for DVD cd drives.

http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
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by:brandsco
ID: 36707796
Ok let me try and get back to you again.. thank you very much for the options
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by:nobus
ID: 36707995
it looks like a bad drive to me, or a bad cable (swap them to test)
test this drive on another PC, or test with a known good on this PC
if it boots from a bootable cd - that means it can read a cd
here is one  : http://www.ultimatebootcd.com/      
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Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

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