brandsco
asked on
DVD Drive says "Insert a Disc" when any type of disc is inserted
Hi
I have a Windows 7 Ultimate Computer. Recently am facing some issues with my DVD Drive.
It is not reading any discs.
I opened the CPU and checked the power and data cables' connectivity to mother board and all works fine.
I tried ejecting the DVD drive from My Computer and that too works fine.
Whenever i insert a dvd or a cd the green light on the drive blinks for sometime and stays off.
I tried to uninstall and reinstall the drivers from the device manager and there is no use.
I tried deleting the upper and lower filters and there is no use also.
Please tell me if there are any other things that i can do??
I have a Windows 7 Ultimate Computer. Recently am facing some issues with my DVD Drive.
It is not reading any discs.
I opened the CPU and checked the power and data cables' connectivity to mother board and all works fine.
I tried ejecting the DVD drive from My Computer and that too works fine.
Whenever i insert a dvd or a cd the green light on the drive blinks for sometime and stays off.
I tried to uninstall and reinstall the drivers from the device manager and there is no use.
I tried deleting the upper and lower filters and there is no use also.
Please tell me if there are any other things that i can do??
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brandsco--Here is a very long list of possible fixes
http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/computer-says-please-insert-a-disc-when-i-insert/6740e002-aa72-4843-866e-bf01d47144be
http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/computer-says-please-insert-a-disc-when-i-insert/6740e002-aa72-4843-866e-bf01d47144be
try the Microsoft fix me page for DVD cd drives.
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
ASKER
Ok let me try and get back to you again.. thank you very much for the options
it looks like a bad drive to me, or a bad cable (swap them to test)
test this drive on another PC, or test with a known good on this PC
if it boots from a bootable cd - that means it can read a cd
here is one : http://www.ultimatebootcd.com/
test this drive on another PC, or test with a known good on this PC
if it boots from a bootable cd - that means it can read a cd
here is one : http://www.ultimatebootcd.com/
Is it a SATA drive or IDE drive? (it's data cable and port is big or small?)