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Adobe Reader X Display in Browser not working

Posted on 2011-09-26
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Last Modified: 2012-05-12
I have a user who cannot display PDF files in browser.  I have tried the "disabling of protected mode in Adobe" and that worked for awhile, but now the same thing happens.  The window opens up and it says it downloads the pdf, but the window just shows a gray screen.  Hitting F5 to refresh opens it right up!  Also, when I disable the "display in browser" option, the PDF downloads and opens right up in Adobe.  Why can't we get it to display in browser?

Uses IE 8 & Adobe Reader X
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Question by:mshaffner
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by:remmett70
ID: 36601509
I have removed reader X and went back to 9 because to many issues were being discovered.
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by:mshaffner
ID: 36601513
Thanks for the comment.  That would be a work-a-round.  Just as is the disabling of "Display in browser".  I would like to find a solution, however.
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by:Pacemaker9007
ID: 36708405
Have you tried repairing Acrobat? Help > Repair Acrobat Installation
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mshaffner earned 0 total points
ID: 36932750
Okay... so I got this to work... sort of...

I had to disable the Display PDF in browser option.  This, of course, opens the PDF in a new Adobe Reader window, but that works fine for the user.
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Author Closing Comment

by:mshaffner
ID: 36954295
The only way I could get this to work was to disable the "display PDF in browser" option in Adobe Reader X.
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