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Exceptions when limiting access to RDP server

Posted on 2011-09-26
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Last Modified: 2012-05-12
Hello,

I am setting up a n RDP server to host services for some customers. I'm trying to keep it so that the users can access only what they absolutely need and nothing else. I have locked it down so that the C: drive is not accessible but then I cannot access the documents. At first I thought this wouldn't be a problem. I setup a second drive for all the data and setup a home directory there. I then setup an addin to Microsoft Excel called Financial Genome. The addon runs fine until I try to specify a location for the reports that it generates. If I select the E: drive that I created, it says "You appear to have selected a system folder; please select the Desktop, My Documents, or another regular folder."

1. I don't know why the program sees it as a system folder. Can I change that?
2. I'm not sure that I have Document Redirection setup correctly. I told it to redirect in Group Policy, but I had to manually add the home directory to documents by right clicking the documents library and clicking on properties. I removed the C: drive location and added the home directory location.

Any suggestions would be very helpful. I don't think I can allow C: drive access even if the users don't know they can access it, because the data being stored by each user is very sensitive.

Thanks,
Andy
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Question by:PentadSupport
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Expert Comment

by:yasserd
ID: 36715078
I'm not sure but try to create a folder in E: and use it for the reports instead of saving them to the root directory.

-Sultan
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Author Comment

by:PentadSupport
ID: 36718196
Thanks for taking a stab at it, but I had tried that too. I ended up allowing access to the C: drive for this user. They can browse the C: drive but don't have access to change anything. It's not ideal but I don't have another solution right now.
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Accepted Solution

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PentadSupport earned 0 total points
ID: 36720421
It turns out my document redirection was not working. My event log was showing an error that led me to this microsoft article:

http://support.microsoft.com/kb/2493506

Doing option 1 fixed it for me. Once redirection was working right, the program was able to use the redirected location to store the reports.
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Author Closing Comment

by:PentadSupport
ID: 36902299
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