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Quickbook integration questio

Posted on 2011-09-26
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Last Modified: 2012-05-12
We have a Fishbowl / Quickbook integration question.  We are putting it out to all that may have a lead on tracking down the answer.  Thank you in advance for any effort to resolution.
 
When a Sales Order is generated in Fishbowl and Payment is received in Fishbowl it is exported to Quickbooks as a Sales Receipt.  If the Sales Order was for $100 it shows up as a balance due under the account AND as an open balance on a Sales Receipt under the itemized listing of All Sales Transactions for same account.  When the deposit is made the $100 is cleared under the account, HOWEVER, it remains OPEN as a Sales Receipt and under Payments it does not show up as received.
 
Question: can we A) export everything to QB as an invoice, this appears to process payment in a cleaner fashion B) if not, how can we show payment received on the Sales Receipt.
 
Please let us know if there are any questions or comments.
 
Thanks again for any and all input.
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Question by:Axis52401
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John Hurst earned 500 total points
ID: 36602458
A Sales Reciept is instead of an Invoice. They do not work together. A Sales Receipt is issued when Payment has been received for a cash or small value type of sale. So no matching takes place. See the Sales Receipt below and at the bottom, the bank deposit - all in the same document.

 QB-Sales-Receipt
So if Sales Receipt is correct, Fishbowl needs to correct the flow so that the money goes into the bank as part of the same transaction.

If you want an invoice (sale and later payment) then again Fishbowl needs to send an invoice over, not a sales receipt.

The two things do not go together.  ... Thinkpads_User
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by:John Hurst
ID: 36710539
Thank you. I was pleased to help you, and good luck going forward with your integration. ... Thinkpads_User
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