We have a Fishbowl / Quickbook integration question. We are putting it out to all that may have a lead on tracking down the answer. Thank you in advance for any effort to resolution.
When a Sales Order is generated in Fishbowl and Payment is received in Fishbowl it is exported to Quickbooks as a Sales Receipt. If the Sales Order was for $100 it shows up as a balance due under the account AND as an open balance on a Sales Receipt under the itemized listing of All Sales Transactions for same account. When the deposit is made the $100 is cleared under the account, HOWEVER, it remains OPEN as a Sales Receipt and under Payments it does not show up as received.
Question: can we A) export everything to QB as an invoice, this appears to process payment in a cleaner fashion B) if not, how can we show payment received on the Sales Receipt.
Please let us know if there are any questions or comments.
Thanks again for any and all input.