Solved

Droid Exchange SYnc problem

Posted on 2011-09-26
2
331 Views
Last Modified: 2012-06-21
I have a client that just Switched from a Blackberry to a Droid through US Cellular. I went to his office to set it up and cannot get it to sync with their Exchange server. It just says cannot connect. They have one other user using an older Droid that used to work the last time I checked but she doesn't have the phone anymore. But is there anything I can check. Email works fine. Is there something on the firewall that needs to be changed. I did the Active sync tester from Microsoft and it works. The only error it says is that there is no SSL cert but that has never prevented any other phone from Syncing with their Exchange 2003 server. I just don't know where to begin the phone doesn't give me much to go on.

 I went to a US cellular store and they couldn't get their Demo phone to connect to his account either. (nor mine) As a troubleshooting step I have a droid through Sprint connected to my server. I deleted my account from it and tried to connect to his server from my phone and could not and I know my phone works.

Also on a weird not I tried adding my account to his phone to connect to my Exchange 2010 server and couldn't connect and I KNOW my server side works. Not sure how that helps but thought I'd mention it.
0
Comment
Question by:Axis52401
2 Comments
 
LVL 21

Accepted Solution

by:
Papertrip earned 500 total points
ID: 36634549
Is "Require SSL" or something similar checked when you try to setup the sync?
0
 
LVL 2

Author Comment

by:Axis52401
ID: 36638306
No I unchecked it. we don't have an SSL cert.
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Replacing Domain Controller 15 32
Exchange 2016 Dag Question 2 37
o365 Buy vs. Rent break-even: lifespan of office 2016? 6 37
Recycle MSExchnge powershell app Pool 2 18
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
Find out what you should include to make the best professional email signature for your organization.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…

832 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question