Solved

Droid Exchange SYnc problem

Posted on 2011-09-26
2
334 Views
Last Modified: 2012-06-21
I have a client that just Switched from a Blackberry to a Droid through US Cellular. I went to his office to set it up and cannot get it to sync with their Exchange server. It just says cannot connect. They have one other user using an older Droid that used to work the last time I checked but she doesn't have the phone anymore. But is there anything I can check. Email works fine. Is there something on the firewall that needs to be changed. I did the Active sync tester from Microsoft and it works. The only error it says is that there is no SSL cert but that has never prevented any other phone from Syncing with their Exchange 2003 server. I just don't know where to begin the phone doesn't give me much to go on.

 I went to a US cellular store and they couldn't get their Demo phone to connect to his account either. (nor mine) As a troubleshooting step I have a droid through Sprint connected to my server. I deleted my account from it and tried to connect to his server from my phone and could not and I know my phone works.

Also on a weird not I tried adding my account to his phone to connect to my Exchange 2010 server and couldn't connect and I KNOW my server side works. Not sure how that helps but thought I'd mention it.
0
Comment
Question by:Axis52401
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 21

Accepted Solution

by:
Papertrip earned 500 total points
ID: 36634549
Is "Require SSL" or something similar checked when you try to setup the sync?
0
 
LVL 2

Author Comment

by:Axis52401
ID: 36638306
No I unchecked it. we don't have an SSL cert.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question