Solved

Droid Exchange SYnc problem

Posted on 2011-09-26
2
330 Views
Last Modified: 2012-06-21
I have a client that just Switched from a Blackberry to a Droid through US Cellular. I went to his office to set it up and cannot get it to sync with their Exchange server. It just says cannot connect. They have one other user using an older Droid that used to work the last time I checked but she doesn't have the phone anymore. But is there anything I can check. Email works fine. Is there something on the firewall that needs to be changed. I did the Active sync tester from Microsoft and it works. The only error it says is that there is no SSL cert but that has never prevented any other phone from Syncing with their Exchange 2003 server. I just don't know where to begin the phone doesn't give me much to go on.

 I went to a US cellular store and they couldn't get their Demo phone to connect to his account either. (nor mine) As a troubleshooting step I have a droid through Sprint connected to my server. I deleted my account from it and tried to connect to his server from my phone and could not and I know my phone works.

Also on a weird not I tried adding my account to his phone to connect to my Exchange 2010 server and couldn't connect and I KNOW my server side works. Not sure how that helps but thought I'd mention it.
0
Comment
Question by:Axis52401
2 Comments
 
LVL 21

Accepted Solution

by:
Papertrip earned 500 total points
ID: 36634549
Is "Require SSL" or something similar checked when you try to setup the sync?
0
 
LVL 2

Author Comment

by:Axis52401
ID: 36638306
No I unchecked it. we don't have an SSL cert.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Often, people trade privacy and security for convenience. However in today's concrete jungle, this is an extremely foolish decision considering the vast amount of technologies being used against consumer interest. First off, I won't waste any time e…
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video discusses moving either the default database or any database to a new volume.

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now