Booting to XP Pro disk

I am working on a laptop running XP.  It won't boot into Windows and  just hangs at the Windows logo.  When I try to boot to an XP Pro disk or other boot repair disk, it won't load either.  The XP disk will start loading drivers and all that but gets stuck at "Windows is starting".  I would like to get into the repair console to try fixboot and fixmbr.  Then try a repair install if that doesn't work.  I pulled the drive and did a chkdsk and a virus scan, put it back in and still the same thing.  Not sure what to do except try another hard drive.
LVL 1
northernknightAsked:
Who is Participating?
 
nobusConnect With a Mentor Commented:
if you tried all that - i agree - looks like the mobo then
0
 
Reece DoddsCommented:
try booting from the CD with no HDD attached...
if it progresses further than where it gets stuck, then the hdd is bad.
if it still gets stuck, use a different XP Pro disc or different optical drive.
0
 
Reece DoddsCommented:
also, make sure the SATA mode (if your using a SATA HDD) in the BIOS is set to IDE rather than AHCI or RAID...
0
Building an Effective Phishing Protection Program

Join Director of Product Management Todd OBoyle on April 26th as he covers the key elements of a phishing protection program. Whether you’re an old hat at phishing education or considering starting a program -- we'll discuss critical components that should be in any program.

 
northernknightAuthor Commented:
Thanks, I will give that a try.  It is an IDE drive
0
 
Reece DoddsCommented:
ignore the SATA part then.
You could turn on SMART in the HDD settings in the BIOS and see if the SMART status shows issues... but your best troubleshooting suggestion at the moment is to determine whether it's the CD, the optical drive or the HDD.
Good luck
0
 
northernknightAuthor Commented:
I tried those options including a different dvd drive.  Still stuck at "setup is starting windows"
0
 
northernknightAuthor Commented:
I just tried another hard drive and it does the same thing.  I have been working on computers for years and have never seen this one.
0
 
willcompCommented:
Test memory using memtest86+. Faulty memory can cause the symptoms you described.
0
 
nobusCommented:
best download UBCD, and boot from it
then run memtest86+ as suggested by willcomp
then run a long disk diag diag for your brand ; this way you're sure about the basics
0
 
northernknightAuthor Commented:
I tried the memtest86 and comes out ok.  I have already tried booting from the UBCD and it also hangs on the starting windows screen.
0
 
willcompCommented:
The UBCD does not load Windows PE but the UBCD4Win does. Here's a link to the UBCD: http://majorgeeks.com/Ultimate_Boot_CD_d4981.html
0
 
northernknightAuthor Commented:
I am currently using the UBCDWin.
0
 
dbruntonCommented:
Try the UBCD instead of the UBCDWin.  The UBCD does not require graphics mode while the UBCDWin does.
0
 
nobusCommented:
if it halts on loading win PE, it suggests hardware problems
so yes  - run ram test from UBCD and post results
0
 
northernknightAuthor Commented:
I ran a hard disk test and ram test from UBCD.  Seems fine.  I also tried the install new MBR.  Is there any way to get to the fixmbr or fixboot commands like it has in the repair console of the XP setup disk?
0
 
dbruntonCommented:
Testdisk is on the UBCD.  You can use that to check your partitions and install a new MBR.

See http://www.cgsecurity.org/wiki/Running_TestDisk and the MBR menu option is at the bottom of the page linked above.

Also see http://support.microsoft.com/kb/217073 for your problems in installing.
0
 
northernknightAuthor Commented:
Thanks.  After thinking about this again, I had already ruled out a problem with the hard drive because I tried a different HD and still cannot boot to the Windows disk.

I am thinking that it is either the motherboard or the GPU that is creating this problem.  I am guessing that the GPU is a chip onboard the motherboard since it is a laptop.
0
 
dbruntonCommented:
Which model laptop?  Laptops with the Nvidia 6200 chip are known to have problems.
0
 
nobusCommented:
you can also check if it boots normally from a live cd like knoppix
if that runs ok, your video (and other hardware) is ok : http://www.knoppix.org/
0
 
Arman KhodabandeIT Manager and ConsultantCommented:
Many laptop brands have a self-test.(On some brands called Diagnostic utility) It completely tests all parts (including GPU, RAM, CPU, . . . ).
In the boot-up process press F10 or F11 buttons. One should bring it up. (It differs in different brands so if it didn't work try other F buttons one by one. and restart if one doesn't work)
0
 
northernknightAuthor Commented:
I've requested that this question be deleted for the following reason:

Could not resolve issue.
0
 
nobusCommented:
if you are willing to look into it further, i can still suggest todo's (i hate giving up):
test if the CD boots on another pc correct and does not hang
test with another cd drive

btw did you try Knoppix yet?  since you did not answer that yet, i am objecting
0
 
Arman KhodabandeIT Manager and ConsultantCommented:
Agree with nobus . . .
He's a great expert. Do what he says .
Never give up soon . . . !
0
 
northernknightAuthor Commented:
I have tried knoppix and several other boot cd's.  I use my boot cd's all the time on other computers so I  know that they work.  I have also tried a different hard drive in the laptop so I know it is not the drive.  I have since given the the laptop back to the customer and have provided a different pc for him.  I believe it is a faulty motherboard.
0
 
northernknightAuthor Commented:
Still not sure what it is, put everything points to motherboard.
0
 
nobusCommented:
a pity we can't repair those here..
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.