Solved

Adobe Illustrator CS4 Tryout closes immediately after opening

Posted on 2011-09-26
8
3,284 Views
Last Modified: 2012-05-12
I downloaded the trial version of Adobe Illustrator CS4, installed it, and started using it with no problems. The splash screen says "Tryout".

Then last week I opened it and it closed automatically... no messages, errors, nothing. It just closed. Ever since, I haven't been able to use it because as soon as it opens it closes.

I've googled it and I've tried a few solutions, but none have worked.

What could the problem be? I have Windows 7 Ultimate 64-bit.

Thanks.
0
Comment
Question by:MyersA
8 Comments
 
LVL 23

Expert Comment

by:Brian Gee
ID: 36694622
Have you tried a repair of the installation?
0
 
LVL 18

Expert Comment

by:Rartemass
ID: 36707483
Check the system logs (application) to see if there are any errors or warnings when you open the application.
Try a system restore point to before the issue occurred (if you have one). Windows 7 should automatically create a restore point when you install an application, assuming you haven't turned it off.
0
 
LVL 6

Accepted Solution

by:
jmpg_70 earned 250 total points
ID: 36708295
Has the try out period expired? Are you trying to circumvent the trial period limited registration. Maybe you could try version 5.5 the latest version.
0
Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

 
LVL 2

Author Comment

by:MyersA
ID: 36971560
Sorry for the delay. I wasn't sure what the problem was when I initially got the error, but now I know that the trial version had expired since it's been over a month.

Is there any way I can re-install the trial version? I had downloaded the whole trial version and burned in on a DVD. Considering that I rarely use it, is it possible to re-install the trial version so I can use it again until expires again?
0
 
LVL 18

Assisted Solution

by:Rartemass
Rartemass earned 250 total points
ID: 36971841
While there are ways to do that, it is against EE policy to advise on breaking software protection measures.
The only thing we can recommend is to get the latest version as this should give you another 30 days.
0
 
LVL 2

Author Comment

by:MyersA
ID: 36972299
I'm not asking for advice to break software protection measures.

I simply do not want to download a 1GB-trial version when I already have one trial version on DVD. It took me forever to download the first, and I don't want to download it again.
0
 
LVL 18

Expert Comment

by:Rartemass
ID: 36972362
The 30 day trial version is software protection. To use another 30 days without downloading another version would be to bypass that protection.
You could use the trial version you have on a fresh computer though.
0
 
LVL 2

Author Closing Comment

by:MyersA
ID: 37071389
thanks.
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Because of still there more are people in the world using Adobe Illustrator older versions like CS & CS2 I wish to forward this article.. Since a long time Adobe Illustrator CS, CS2 has released, sometimes that there was a problem when someone tr…
Keep your audience engaged and get the most out of your next presentation with these quick Prezi tips.
HTML5 has deprecated a few of the older ways of showing media as well as offering up a new way to create games and animations. Audio, video, and canvas are just a few of the adjustments made between XHTML and HTML5. As we learned in our last micr…
Add visuals to your Prezi to keep your audience engaged. Learn how to embed images, edit them, and more in this video micro tutorial. Select "Insert" from the top menu in your Prezi editor: Select "Image": A toolbar will pop in from the right …

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question