MyersA
asked on
Adobe Illustrator CS4 Tryout closes immediately after opening
I downloaded the trial version of Adobe Illustrator CS4, installed it, and started using it with no problems. The splash screen says "Tryout".
Then last week I opened it and it closed automatically... no messages, errors, nothing. It just closed. Ever since, I haven't been able to use it because as soon as it opens it closes.
I've googled it and I've tried a few solutions, but none have worked.
What could the problem be? I have Windows 7 Ultimate 64-bit.
Thanks.
Then last week I opened it and it closed automatically... no messages, errors, nothing. It just closed. Ever since, I haven't been able to use it because as soon as it opens it closes.
I've googled it and I've tried a few solutions, but none have worked.
What could the problem be? I have Windows 7 Ultimate 64-bit.
Thanks.
yobri
Have you tried a repair of the installation?
Check the system logs (application) to see if there are any errors or warnings when you open the application.
Try a system restore point to before the issue occurred (if you have one). Windows 7 should automatically create a restore point when you install an application, assuming you haven't turned it off.
Try a system restore point to before the issue occurred (if you have one). Windows 7 should automatically create a restore point when you install an application, assuming you haven't turned it off.
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ASKER
Sorry for the delay. I wasn't sure what the problem was when I initially got the error, but now I know that the trial version had expired since it's been over a month.
Is there any way I can re-install the trial version? I had downloaded the whole trial version and burned in on a DVD. Considering that I rarely use it, is it possible to re-install the trial version so I can use it again until expires again?
Is there any way I can re-install the trial version? I had downloaded the whole trial version and burned in on a DVD. Considering that I rarely use it, is it possible to re-install the trial version so I can use it again until expires again?
SOLUTION
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ASKER
I'm not asking for advice to break software protection measures.
I simply do not want to download a 1GB-trial version when I already have one trial version on DVD. It took me forever to download the first, and I don't want to download it again.
I simply do not want to download a 1GB-trial version when I already have one trial version on DVD. It took me forever to download the first, and I don't want to download it again.
The 30 day trial version is software protection. To use another 30 days without downloading another version would be to bypass that protection.
You could use the trial version you have on a fresh computer though.
You could use the trial version you have on a fresh computer though.
ASKER
thanks.