Meeting Room permissions & Free Busy options not visible in Outlook 2007

Posted on 2011-09-27
Medium Priority
Last Modified: 2013-02-15
Hi All, Some assistance with this nagging problem would be greatly appreciated.

We are running exchange Server 2007 with a majority of Outlook 2007 Clients along with a few Outlook 2010 & even fewer 2003 clients.
I have been tasked to set the view of all resource calendars used for our boardrooms to Free Busy only.

I have granted myself full access to the resource via exchange emc, created an Outlook profile & logged on to the resource using Outlook 2010. MOst of the mailboxes default settings is author. I have then set the permissions for default to Free Busy.

When I open the resource within my Outlook 2010 it works correctly & you can only see if its free or busy. When I test with an Outlook 2007 client it does not show anything at all. All meeting room info is empty. I have tried with various users logging on to Outlook 2010 & it appears correctly when using 2010. When using Outlook 2007 the results are all the same. An empty meeting room or permission denied when trying to open the resource.

Even when creating a new resource &  having set the permissions on OWA Outlook 2007 wants to have the default permissions set to Author in order for it to be able to function correctly when adding the calendar into the profile. This occurs even with Outlook 2007 SP 2 installed on the clients.

This entire exercise was started due to the fact that some users can move meetings when they want to within the resource even though they dont have permissions. When logging onto the resource itself the meeting is unmoved, however on the users machine they have moved someone's meeting & then double bookings occur because it only appears that they have moved the meeting.

Please help with this one guys.
Question by:clesterd
  • 2

Expert Comment

ID: 36708362
Resource Mailboxes are different to normal Mailboxes.  Exchange handles them slightly differently.  There are Policies that may be applied to ensure that everything happens as it is supposed to.  I would, using PowerShell check every attribute and ensure it is correct.  Here is a good article explaining the ins and outs of Resource Mailboxes:


Accepted Solution

maxsmith5k earned 2000 total points
ID: 36708385
Other than Resource Mailboxes, is availability working correctly?

I would also, just to ensure everything is running ok run a test-outlookwebservices -identity <EmailAddressOfProblematicMailbox> | fl

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