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Symantec back up exec error 12.5 Error E00084F0

Hi Everyone,

How to fix the error below as i just want to back normal

Backup- F: Storage device "HP 1" reported an error on a request to write data to media.

Error reported:

This operation returned because the timeout period expired.

V-79-57344-34032 - The device timed out.

A selection on device \\Mycompany\Microsoft Information Store\First Storage Group was skipped because of previous errors with the job.

A selection on device \\Mycompany\Microsoft Information Store\Second Storage Group was skipped because of previous errors with the job.

A selection on device Shadow?Copy?Components was skipped because of previous errors with the job.

Backup- MycompanyStorage device "HP 1" reported an error on a request to rewind the media.

Error reported:

This operation returned because the timeout period expired.

V-79-57344-34032 - The device timed out.

( I have changed the company name to My Company )
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kaushal177
Asked:
kaushal177
1 Solution
 
noxchoGlobal Support CoordinatorCommented:
Sounds like you have there bad image (snapshot) which is preventing the new image from running. Which "previous" errors is it referring to?
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MidnightOneCommented:
See if you can eject the tape, then put another tape in to try a small backup.

If that backup fails, try the "retension" option under the device tab. It'll take a couple of hours.

If THAT fails, it's likely the mechanism is toasted.
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kaushal177Author Commented:
@ Midnightone

I try the small back up test and works. What else can i check.
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kaushal177Author Commented:

Hi Midnightone

Please could you reply back
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MidnightOneCommented:
Does exchange still fail to back up?
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kaushal177Author Commented:
yes
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kaushal177Author Commented:
small back files work fine
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MidnightOneCommented:
If you manually try to back up Exchange (i.e., do it without scheduling the job) is it any better?
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h_fahimCommented:
the job was running normally the day before and it was scheduled daily. the issue is that i log to the library see no errors. yet the job rate start to decrease after 20-30 vminutes from 1600 MB/M to reach 900 MB/M and then job fail
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