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Volume Shadow Copy Previous Versions gone, reboot always fixes it for a while.

Posted on 2011-09-27
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Last Modified: 2012-05-12
Hello,

we have previous versions enabled on our Server 2008 R2 server and it has been working since February with no problem. I allocated 50GB to it and we normally have about 2-3 weeks worth on there with a schedule of 3-4 times a day.
Recently the versions disappeared from the Tab but the drive shadow copies were still snapshotting fine.
The quick google suggested a reboot, so i scheduled that in and yes it fixed it. That was nearly 2 weeks ago and now they have disappeared again!

I wonder what's happening, can you think of anything i can check, any services i can restart?

thanks
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Question by:Thomas_Wray
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Expert Comment

by:mustang83
ID: 36708795
Try restarting the "volume shadow copy" service. (is it running)

That may solve the problem.
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Author Comment

by:Thomas_Wray
ID: 36708824
Its set to manual at the moment, if I start it after some time it shuts down due to idel timeout. It fires up whenever a VSS snapshot needs to be created but apart from that i dont think it needs to be running constantly.
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Expert Comment

by:mustang83
ID: 36708949
There isn't allow more to it. It is dependant on the  DCOM Server process launcher service and RPC but you cannot do anything with them other than a server restart..

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Author Comment

by:Thomas_Wray
ID: 36709033
ok but is there any suggestions on how to stop this from happening? I wonder if its a common problem or not.
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Expert Comment

by:mustang83
ID: 36709433
I have to admit i have had this before on one of my fileservers. Though what i found on mine was that the shadow copies had filled the hard drive due to an administrator here changing the limits incorrectly.

Reset the limits and and restart solved my problem.
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Accepted Solution

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Thomas_Wray earned 0 total points
ID: 37029549
We are re-building this server anyway as a VM, i think i will just go for the option of putting the VSS copies on a different hard disk from the main one with data on it, i am hoping that this will fix it.

thanks for the input though
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Author Closing Comment

by:Thomas_Wray
ID: 37052413
There is no exact solution, our workaround is rebuilding the server anyway to see what happens, i dont actually know that this will fix it at the moment.
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