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Window 7 Jump List quit working

Posted on 2011-09-27
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Last Modified: 2012-05-12
Good Morning,  What I have found is that after pushing a number of programs to my clients, something happens and the jump lists quit working and it must change a registry key somewhere. Can anyone tell me what the registry key is that enables or disables this Jump List. Maybe even a GP that is attached to this, that may need to be disabled.

I listed this under recent items, so I was not able to pinpoint the issue

Thank you Jump List
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Question by:jmichaelpalermo4
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6 Comments
 
LVL 66

Expert Comment

by:johnb6767
ID: 36710650
Check to see if you have some ".automaticdestinations-ms" files in this directory.....

C:\Users\USERNAME\AppData\Roaming\Microsoft\Windows\Recent\AutomaticDestinations

If not, the recent data is gone....

Example....

1bc392b8e104a00e.automaticDestinations-ms

Make sure it is enabled on a single PC manually....

RT Click on the Start Menu> “Properties”> Start Menu tab, and check the option “Store and display recently opened items in the Start menu and the Taskbar”.

Also, check the  Start Menu tab, and at the bottom, make sure the # of items in the Jump Lists is not 0.....

If it is selected, and not 0, open a few excel/word docs. See if it populates the data in the folder.... If you clear it, next time you open an app it should create the files.

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by:jmichaelpalermo4
ID: 36711324
Thanks for the reply, I did delete all the files from my test PC, but to no avail. I am finding an odd occurrence. When I deploy a fresh install with no software installed it works. the Getting started pops out and all is good, then when ran these procedures (See Below) something changes. Any thoughts. I have not even installed office yet

 Procedures
 Procedure and software
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LVL 21

Expert Comment

by:Ivano Viola
ID: 36895098
When I've experienced this problem the following has worked (same folder as John but there is another):

The fix is to delete all of the files in the following two folders:

%APPDATA%\Microsoft\Windows\Recent\CustomDestinations
%APPDATA%\Microsoft\Windows\Recent\AutomaticDestinations

These folders are completely hidden so the only way you can get to them is by typing the paths. While deleting all files fixes the problem, it also deletes all existing pinned and recent lists which can be a significant headache if you spent time creating useful pinned lists.

IV
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Accepted Solution

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jmichaelpalermo4 earned 0 total points
ID: 36897182
Thank you Ivan, Here is the deal. If I delete the registry key that removes the Shortcut icon from the all the desktop icons, it stops the Jump list.  Wow, that sucks because our clients don't need to see the shortcut icon on everything. We have a virtual environment and they should not see that.

HKEY_CLASSES_ROOT\lnkfile\IsShortcut, add this back in and it works everytime

Here is the culprit, wow, that was painful.
Thanks again for all your help
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LVL 66

Expert Comment

by:johnb6767
ID: 36907651
Odd resolution..... Glad you got it figured out though...
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Author Closing Comment

by:jmichaelpalermo4
ID: 36935347
Resolved!
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