We have a client that requested a restore from a backup (shadow copy) of an excel file that appeared to have lost data. It's a shipping record sheet that is always kept up to date. So it should have data on today's date.
I restored to requested date and several other dates. Each file that is restored has lost exactly a months worth of data. So if I restore to 9/23, the last data entry was 8/23, or restore to 9/19 last data entry was 8/19. They were positive that at least on 9/9 data was 100% current. Restored to 9/9 and behold, data only shows 8/9.
Has anyone ever encountered this?