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cannot open items in outlook

We migrated a few users from Exchange 2003 to Exchange 2010 and some of them see the "can't open this item" in outlook.  

Unfortunately, that's all the information I have from the users.  Please advise what I can do to troubleshoot.  Thanks.
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nav2567
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nav2567
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2 Solutions
 
pjamCommented:
I do not use 2010, but use 2007 and suspect it has something to do with "Trust Center".  Take a look and see what their settings are.  probably Tools\Trust Center, another lovely MS option.
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nav2567Author Commented:
I am not familiar with Trust Center and do not see Tools in the Outlook 2010 menu.   If  anyone knows, please advise again.  Thanks.
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Hendrik WieseInformation Security ManagerCommented:
Click on File > Options > Trust Center
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pjamCommented:
NAV how about if you clikc on the Icon (top Left), do you see it there.  I'll look at my wifes tonight she has 2010 Outlook at home.
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Hendrik WieseInformation Security ManagerCommented:
Have you tried installing SP1 for office 2010, this should fix the problem.
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Hendrik WieseInformation Security ManagerCommented:
Sorry I ment, you should install Exchange 2010 rollup 5.

You can download and install it from here.
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Hendrik WieseInformation Security ManagerCommented:
But you should install Exchange 2010 SP1 first
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nav2567Author Commented:
We have Update Rollup 3-v3 for Exchange Server 2010 Service Pack 1, and Outlook SP1.

Thanks.
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nav2567Author Commented:
Thanks.
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