Windows 7 Can't Drag and Drop Files

I have a client who keeps hitting some mysterious key combination that disables dragging and dropping of files or anything for that matter.  She found what it was once a few months back but now can't remember it and we can't find it.  Any ideas?  I think it had something to do with the escape key but we don't remember.  Thanks!
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PostQAsked:
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MattyWCommented:
Sounds like a stuck/shorted key to me. Don't think there is any key combination that will disable drag and drop. What about right click dragging?
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MattyWCommented:
just played around with different key combinations and if you hold esc you cannot drag. Bet your esc key is shorted or stuck.
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PostQAuthor Commented:
Hm I haven't tried the right-click dragging.  And yeah it kind of does, it's not stuck though, and last time this happened there was a key combo that did it.  It's just one of those extra ones that aren't clearly published like Ctrl + B for bold font or stuff.  I'll play with some combos, and maybe still try switching keyboards.  Thanks!
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Scottws1Commented:
You can't disable drag-n-drop, but you can increase the move sensitivity to a huge number which will appear to disable it.  The default is when you click, you have to drag 4 pixels away before Windows thinks you are serious. With a super-high setting, you can't move the mouse far enough away. In XP, the TweakUI suite has a setting in it that can increase this.  In Windows 7, look at reg key HKEY_CURRENT_USER\Control Panel\Desktop. The dragheight and dragwidth value default is 4.

The only other thing I've heard of is if you have disabled UAC, try turning that back on and see what happens.

hth!
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jcimarronCommented:
PostQ--
1) RIGHT click on Taskbar
2) Properties
3) Start Menu Tab
4) Customize
5) Advanced
6) Scroll to "Enable context menus and dragging and dropping"
7) Make sure it is Checked
8) Apply
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PostQAuthor Commented:
Yep that was checked.  Weird huh?
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Scottws1Commented:
Only applies to the Start menu.
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PostQAuthor Commented:
This solution worked, the others didn't.
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