Link to home
Start Free TrialLog in
Avatar of ericsberr
ericsberr

asked on

cannot open folders

whenever a folder is clicked on I get an access error:
Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item

The user is an administrator on the local machine.  This does not happen on the other local admin account.  I also attempted to give the user access directly to explorer.exe, didnt work.  

I also cleared spyware and did a virus scan.  Any ideas?

E
Avatar of johnb6767
johnb6767
Flag of United States of America image

Look in here.....

HKEY_CLASSES_ROOT\Folder\shell\open\command

Is the Default Value anything besides Explorer.exe?

I would run this.....

Restore Default Windows 7 File Extension Type Associations
http://www.sevenforums.com/tutorials/19449-default-file-type-associations-restore.html

Select the one for "Folder"....
ASKER CERTIFIED SOLUTION
Avatar of jcimarron
jcimarron
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial

Indeed.... 2 heads are better than one at least....
Avatar of ericsberr
ericsberr

ASKER

jcimarron, that is what i meant when I said I attempted to give the user access to explorer.exe directly.  I did make sure that he had full control of that program.
johnb6767--Looks like your interpretation is the correct one.
He had full access, but not ownership.  that did it.
ericsberr--Glad to hear that all is well.
Reason I suggested what I did, is that alot of infections will hijack a filetype association (including "Folder") with an .exe path and the actual value supposed to be in the registry. You do not notice it until you remove the viral file. Once the file is removed, you get teh message above....

Glad you are fixed....