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HP DV9700 Hard Drive not showing
I have an HP dv9700 laptop and the hard drive is not recognized anymore. I just replaced the drive with a new drive and the same problem exists. Also there are 2 slots for hard drives in this laptop. When i plug the drive into slot 1 neither the dvd drive or HD show up in boot options. When I plug the drive into port 2 the dvd drive shows up. Could this be a motherboard problem? I am at a loss on this one. Also the BIOS doesnt seem to have an update based on HP's website... The BIOS seems to be limited on this laptop unlike most others... I dont see a spot in the BIOS to see the specs on the HD. This is a SATA drive
Does BIOS see the drive at all when your connect it to the slot which fails to recognize the drive?
The connection in this slot could be not tight or broken thus it does not see the drive. But first manage to find it in BIOS.
The connection in this slot could be not tight or broken thus it does not see the drive. But first manage to find it in BIOS.
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Here is the latest BIOS for this system, however it is a windows install... How can I install this if i cant load windows?
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-93354-1&cc=us&dlc=en&lc=en&os=2100&product=3689893&sw_lang=
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-93354-1&cc=us&dlc=en&lc=en&os=2100&product=3689893&sw_lang=
Did you try the Primary Hard Disk self-test suggested by phototropic? I would not try to update the BIOS unless it specifically addresses your problem.
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There isnt an advanced option in the BIOS, there is a diagnostics tab though which has the hard disk test. The original HD isnt even recognized. The new drive tests fine
Do you have Desktop available? I would suggest to connect the problem HDD to that machine to free SATA connector and see if the drive is alive at all.
If you can boot to the dvd drive, you can reinstall your OS on a new drive. In order to get the data off the original drive, take noxcho's suggestion of installing it as a second drive.
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