Printed google map /mapquest map prints with white square obscuring part of map
Hi Folks:
I have a client who has developed a problem with one system. Google maps / Mapquest maps display correctly on the screen, but when printed they either print completely blank, or with a white square of abot 2 inches by two inches over the particular location entered for the map. Have reinstalled the printer driver, no help. Probem was in IE, downloaded and installed Chrome, same problem. All other computers on network are fine, all running same versions of Windows 7 and IE (8). I have checked system for malware, nothing found.
Any suggestions assistance would be most welcome as a rather annoying problem.
Regards, Dave Melnyk
I have a client who has developed a problem with one system. Google maps / Mapquest maps display correctly on the screen, but when printed they either print completely blank, or with a white square of abot 2 inches by two inches over the particular location entered for the map. Have reinstalled the printer driver, no help. Probem was in IE, downloaded and installed Chrome, same problem. All other computers on network are fine, all running same versions of Windows 7 and IE (8). I have checked system for malware, nothing found.
Any suggestions assistance would be most welcome as a rather annoying problem.
Regards, Dave Melnyk
ASKER
Thanks W... as I indicated above I have tried google chrome. Print icon next to the map was tried and result is the same, white square or completely blank map, although header and outline of where map should be is there on the balnk version...
Remove the printers (all if possible) reboot then add the one device. Either us the exact driver or a universal one. If it continues remove then readd the pdf tools on that workstation.
Final option, print to pdf then print!
Final option, print to pdf then print!
ASKER
Hi David:
have tried removing the printers... still and issue. Which PDF tools are you refering to? Currently nothing on the system for PDF other than adobe reader, unless something in Windows 7 that I am unaware of...
Regards, Dave Melnyk
have tried removing the printers... still and issue. Which PDF tools are you refering to? Currently nothing on the system for PDF other than adobe reader, unless something in Windows 7 that I am unaware of...
Regards, Dave Melnyk
ASKER CERTIFIED SOLUTION
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ASKER
Hi David:
Haven't been back to client to try Firefox, but same thing occurs with Google Chrome....
Regards, Dave Melnyk
Haven't been back to client to try Firefox, but same thing occurs with Google Chrome....
Regards, Dave Melnyk
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ASKER
Have finallly been able to try solution of using firefox... worked ... want to award points
ASKER
Firefox has solved the problem, not sure why IE and chrome not working, but client can work with firefox....
Best regards, Dave Melnyk
Best regards, Dave Melnyk
2 use the print icon, next to the map