Improve company productivity with a Business Account.Sign Up

x
?
Solved

What is causing multiple copies to print out when I send only one document to the printer?

Posted on 2011-09-27
7
Medium Priority
?
241 Views
Last Modified: 2012-06-21
When I want to print something I do not get the choice of which printer and my default printer prints multiple copies, how can I fix this?
0
Comment
Question by:brian263
  • 3
  • 2
6 Comments
 
LVL 6

Expert Comment

by:CanusRufus
ID: 36712212
Are you choosing print by a print icon or within the file menu
Fil e--> print
0
 

Author Comment

by:brian263
ID: 36713235
When I select the file, print option in word it doesn't give me the opportunity to select a printer, it just goes to my default printer and then starts printing and prints out 4 copies.
0
 
LVL 16

Expert Comment

by:Carol Chisholm
ID: 36717433
Check the settings on the printer in control panel Printers
0
Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

 
LVL 6

Expert Comment

by:CanusRufus
ID: 36717562
Question: does this happen only in word or does it occur in more than one application?

If it occurs only in word that it's a MS word problem, If happens in more than just word it's a printer configuration problem
0
 

Accepted Solution

by:
brian263 earned 0 total points
ID: 36720347
I figured out what was causing this. Apparently there was a macro that was loaded that would send 4 copies to a printer that wasn't even one of my printers. This caused it to go to my default printer without presenting the printer option screen and then send 4 copies to it.  
0
 

Author Comment

by:brian263
ID: 36758127
I've requested that this question be closed as follows:

Accepted answer: 0 points for brian263's comment http:/Q_27344292.html#36713235

for the following reason:

I needed to go into the Developers Tab and then select the Macro tab to find and remove the macro.
0

Featured Post

The 14th Annual Expert Award Winners

The results are in! Meet the top members of our 2017 Expert Awards. Congratulations to all who qualified!

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Preface: When I started this series, I used the term CommandBars because that is the Office Object class that it discusses. Unfortunately, when Microsoft introduced Office 2007, they replaced the standard Commandbar menus with "The Ribbon" and rem…
This article shows how to get a list of available printers for display in a drop-down list, and then to use the selected printer to print an Access report or a Word document filled with Access data, using different syntax as needed for working with …
This video shows and describes the main difference between both orientations in Microsoft Word. Viewers will understand when to use each orientation and how to get the most out of them.
In a previous video Micro Tutorial here at Experts Exchange (http://www.experts-exchange.com/videos/1358/How-to-get-a-free-trial-of-Office-365-with-the-Office-2016-desktop-applications.html), I explained how to get a free, one-month trial of Office …

606 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question