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Remote desktop and local printers

Posted on 2011-09-27
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Last Modified: 2012-05-12
Have a 2008 R2 RDP Server, it works great However i have one user who connects from an XP machine and the system will not find his local printer, he has a HP 2300 printer connected via parallel cable to his box. I have loaded both 32 & 64 Bit Drivers on the RDP server as well as updated his remote connection client.

any hints t force his local printer to show up on the RDP server?
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Question by:BMI-IT
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LVL 23

Assisted Solution

by:TheCleaner
TheCleaner earned 200 total points
ID: 36712294
Check the system event viewer logs.  If it talks about a driver not found try this:

On his PC share out the printer.  Then on the RDP server attach to the printer and print a test page.

Then have him RDP into the server and see if it shows up then.  It should, but if not check the logs again.

If it does, then simply delete the "shared printer" you added originally and unshare it on the client PC.
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LVL 47

Assisted Solution

by:Donald Stewart
Donald Stewart earned 200 total points
ID: 36712534
Try the fix-it or registry edit here


http://support.microsoft.com/kb/302361
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Author Comment

by:BMI-IT
ID: 36712561
the fix-it does not work under 64bt 2008 r2, Ill look at the reg edit later and post back
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LVL 47

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by:Donald Stewart
Donald Stewart earned 200 total points
ID: 36712636
Run the fix-it on the XP client
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LVL 23

Expert Comment

by:TheCleaner
ID: 36712712
If it is connected via parallel cable it should be an LPT port, and thus not applicable on the reg edit/fix.  Unless I'm missing something here.
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LVL 47

Expert Comment

by:Donald Stewart
ID: 36712739
The title of the KB is misleading, but the regedit works.
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LVL 13

Assisted Solution

by:BCipollone
BCipollone earned 100 total points
ID: 36712884
Make sure the Drivers on both the XP box and the server match 100%.  This means not only the driver version and type but also the name of the driver.  Capitals are important.
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LVL 10

Expert Comment

by:David_Ingledew
ID: 36890580
does the same happen with a USB device? just wondering if it's the RDP connection or device at fault.
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Author Comment

by:BMI-IT
ID: 36927078
Hello, never tried a USB attachment as the printer isnt USB, WILL TRY THE FIX IT AGAIN
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Author Comment

by:BMI-IT
ID: 37058815
still no joy on this issue,, Its looking like a older printer will not work as im not seeing this issue with newer local printers getting redirected.
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LVL 23

Assisted Solution

by:TheCleaner
TheCleaner earned 200 total points
ID: 37058934
Did you try my idea in the first reply about sharing out the printer, etc?  I've found that works well...note when I said "see if it shows up..." I mean see if the redirected console printer shows up, not the SHARED printer.
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Accepted Solution

by:
BMI-IT earned 0 total points
ID: 37102316
hello,

none of the ideas worked correctly, I ended up buying a newer uptodate printer that connects via USB and it works
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Author Closing Comment

by:BMI-IT
ID: 37126802
My own fixed fixed it
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