Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Network printer problem

Posted on 2011-09-27
1
Medium Priority
?
262 Views
Last Modified: 2012-06-21
When adding one of our network printers on a specific computer, adds without error.  But when we attempt to print a document, Print is grayed out and if you click on the specific printer, get the error: "Before you can print, you need to select a printer. if you need to install a printer, either double-click the Add Printer icon or click the Find Printer... button located on the General tab of this dialog"

Have tried removing and readding, tried downloading an updated printer driver to the computer, any other ideas?

Windows 7 Professional, Intel Core 2 Quad, 4 GB RAM  
error.png
0
Comment
Question by:AdrienneSperber
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 10

Accepted Solution

by:
David_Ingledew earned 2000 total points
ID: 36713479
Is there a universal driver for the manufacturer of device? Try adding that instead...if possible remove all printers and added print drivers, reboot and re-add.
0

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…
Suggested Courses

609 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question