Solved

Network printer problem

Posted on 2011-09-27
1
255 Views
Last Modified: 2012-06-21
When adding one of our network printers on a specific computer, adds without error.  But when we attempt to print a document, Print is grayed out and if you click on the specific printer, get the error: "Before you can print, you need to select a printer. if you need to install a printer, either double-click the Add Printer icon or click the Find Printer... button located on the General tab of this dialog"

Have tried removing and readding, tried downloading an updated printer driver to the computer, any other ideas?

Windows 7 Professional, Intel Core 2 Quad, 4 GB RAM  
error.png
0
Comment
Question by:AdrienneSperber
1 Comment
 
LVL 10

Accepted Solution

by:
David_Ingledew earned 500 total points
ID: 36713479
Is there a universal driver for the manufacturer of device? Try adding that instead...if possible remove all printers and added print drivers, reboot and re-add.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
ScanSnap S1300i Install Errors 20 71
HP-color LaserJet CP5525 22 80
Print Graphic and Text to Epson TM-T88v 12 184
DNS records 18 83
When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
Video by: Mark
This lesson goes over how to construct ordered and unordered lists and how to create hyperlinks.
Many functions in Excel can make decisions. The most simple of these is the IF function: it returns a value depending on whether a condition you describe is true or false. Once you get the hang of using the IF function, you will find it easier to us…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now