Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Single user on exchange 2010 can't send to anyone internal or external

Posted on 2011-09-27
3
Medium Priority
?
406 Views
Last Modified: 2012-05-12
We have a new Exchange 2010 SP1 server with 8 accounts working correctly.  There is a 9th account that is unable to send email to anyone inside or outside the organization, but is able to receive just fine.  Additionally, this user was able to send mail post migration, this issue just started today.

In message tracking, I see messages from earlier today before the issue arose, however I don't see any of the test emails I've sent.  I've been using OWA to get Outlook out of the way.

Lastly, return receipts of messages sent to her are actually coming through/back to the senders.

Any ideas?
0
Comment
Question by:wylde342
  • 2
3 Comments
 
LVL 16

Accepted Solution

by:
The_Kirschi earned 2000 total points
ID: 36715716
Well, first I can think of is the ProhibitSendQuota but if this were the case you should get a notice in Outlook as well as in OWA.

On Exchange Management Shell do

get-mailbox "username" | fl

Have a look at the ProhibitSendQuota value and compare it to the actual mailbox size.
0
 

Author Comment

by:wylde342
ID: 36715747
Kirschi,

Actually we figured out that following an article to change the internal URL/URI's of some CAS services to match the SSL cert name are what caused this problem.  I have NO idea why this would be, or how these server wide changes would only affect one user, but they did.  I verified this by rolling the changes back, and the issues went away.

Points to you for first response :)
0
 
LVL 16

Expert Comment

by:The_Kirschi
ID: 36715819
Thanks a lot!
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As much as Microsoft wants to kill off PST file support, just as they tried to do with public folders, there are still times when it is useful or downright necessary to export Exchange mailboxes to PST files. Thankfully, it is still possible to e…
In this post, I will showcase the steps for how to create groups in Office 365. Office 365 groups allow for ease of flexibility and collaboration between staff members.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
Suggested Courses
Course of the Month20 days, 21 hours left to enroll

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question