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Registry settings used by iTunes drivers for importing and burning CDs are missing

Posted on 2011-09-27
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Last Modified: 2012-06-27
The letter on my DVD R/W drive, without any known reason, changes names from my E drive to now being my G drive.
Around the same time, when opening iTunes, I recieved the problem message that is attached to this question in CD Problem.docx.
At the Apple Help site I was directed to do two things. One, to completely remove iTunes which I did to no effect. Two, manually  install the device filter in the Windows registry. I went through all the steps to do this only to find out that the device filter, GEARAspiWDM was already in place and all alone.
A couple other observations. I can play and burn music from and to the G drive using Windows Media Player.
If I try to play a music CD using ITunes I get the same attached message, but when I click OK on that message, iTunes will play the CD in the G drime.
When I put a CD in the G drive I can access the contents of the CD via Computer.
The Device Manager reports that the G drive is working  properly.
I have changed the G drive letter back to E using the Change, add, or remove a drive letter steps from the Microsoft site but that didn't do any good so I changed it back to G.
So, the problem is twofold: my DVD R/W drive's letter title has changed from E to G.
I cannot burn CD's from iTunes because of "missing registry" settings which really don't appear to be missing. CD-Problem.docx
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Question by:Dave_Molinaro
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Accepted Solution

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Merete earned 2000 total points
ID: 36717487
GEARAspiWDM is a silent update from iTunes.
 try system restore and put your PC back to before the update and then disable the iTunes from updating automatically.
explaination;
An inside look at Apple's sneaky iTunes 8 upgrade
http://www.zdnet.com/blog/bott/an-inside-look-at-apples-sneaky-itunes-8-upgrade/536
you can try this fix
Fixing 'broken' CD-rom/DVD-rom access - drive functions in BIOS but not under Windows - sometimes related to GearAspiWDM
http://blog.tiensivu.com/aaron/archives/626-Fixing-broken-CD-romDVD-rom-access-drive-functions-in-BIOS-but-not-under-Windows-sometimes-related-to-GearAspiWDM.html
iTunes for Windows: Troubleshooting CD issues caused by device filters
http://support.apple.com/kb/TS2372
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Author Closing Comment

by:Dave_Molinaro
ID: 36787826
I went to the Gear site that was part of the blog and downloaded the latest driver and that did it. My E drive is still the G drive but at least iTunes recognized it. Thanks a bunch
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LVL 70

Expert Comment

by:Merete
ID: 36807854
Excellent I am happy to see that your worries are over for now
and it's fixed
Best wishes
Merete
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