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Outlook 2010 hangs on Startup

Posted on 2011-09-27
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Last Modified: 2013-02-15
Starting yesterday, for no apparent reason (I've not changed anything), Outlook 2010 is hanging on Start-up.  I deinstalled and reinstalled - Did not help.  

No idea were to start fixing this...

Peter
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Question by:Peter Sigurdson
11 Comments
 
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Expert Comment

by:John Hurst
ID: 36714220
Try starting Outlook in Safe Mode.   Start and type Outlook /safe in the run box. Does it start now ?

.... Thinkpads_User
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LVL 6

Expert Comment

by:expone
ID: 36714269
We need more information - which Windows version are you using and how is Outlook connecting to the mail server, is it Exchange on LAN or Remote, POP or IMAP connection?
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Expert Comment

by:Deepu Chowdary
ID: 36714310
As said above try starting in safe mode and check whether its opening or not.
If initialization failed then check event viewer and check for event ids and update back.
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Expert Comment

by:Mohammed Rahman
ID: 36718133
Outlook /safe
If this helps, disable all unnecessary add-ins
File-> section Options-> section Add-Ins
At the "Manage" dropdown list at the bottom select which type of add-ins you would like to enable/disable
Press "Go…" and unckeck all unwanted add-ins
http://www.addictivetips.com/microsoft-office/how-to-disable-remove-outlook-2010-add-in/
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Expert Comment

by:dexIT
ID: 36719829
My only addition to everything that has been already suggested above is: outlook/safe:3 (start outlook without com-addins)
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Author Comment

by:Peter Sigurdson
ID: 36895068
Nothing helped!  Outlook /safe:3 - still hangs on starting up.

Nothing being logged to the admin logs.

It is my own personal Outlook, not working with exchange or any other server.
Outloo 2010
Windows 7
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LVL 93

Expert Comment

by:John Hurst
ID: 36895096
If:
1. Safe mode does not help
2. Addins removed does not help
3. Uninstall/Reinstall does not help
4. It started recently

Then:
1. Scan very thoroughly for malware (and double up with Malwarebytes).
2. Open cmd.exe with Run as Administrator. At the command prompt, run SFC /SCANNOW , allow to complete and restart.
3. Finally consider the possiblity of backing everything up and re-installing WIndows 7.

I have Outlook 2010 (Office 2010) running on Windows 7 and it runs perfectly.

... Thnkpads_User
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Accepted Solution

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Peter Sigurdson earned 0 total points
ID: 36974500
Thans Everyone for the Input.  Nothing worked.  In the end I reimaged with a Fresh Windows 7.
I guess it had something to do with an underlaying OS instability issue.


Peter.
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LVL 93

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by:John Hurst
ID: 36974545
Thanks for the update. I had landed at that conclusion in my post immediately prior. ... Thinkpads_User
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