Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Outlook 2010 wont support Symantec EV 7.5

Posted on 2011-09-27
3
Medium Priority
?
1,191 Views
Last Modified: 2012-05-12
When attempting to recover archived items from our EV on our XenApps servers we get a EV vault error "there was an error loading this file." .  To get this far I copied outlvbs.dll to c:\Program files (x86)\Microsoft Office\Office14\ and added reg keys [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\821B099E87A7C0C4D924CC21E8E02D00]
"00004109210000000000000000F01FEC"="C:\\Program Files (x86)\\Microsoft Office\\Office14\\OUTLVBS.DLL"
We dont get a script error but the archived item in the vault still does not open.
Works fine in Windows 7 SP1, Office 2010, 7.5 EV client for Outlook installed.
0
Comment
Question by:aimqld
  • 2
3 Comments
 
LVL 42

Expert Comment

by:Paul Solovyovsky
ID: 36714435
From memory it is not supported on EV 7.5 but if it works good for you.  Support for Outlook 2010 was started in EV 8 with EV9 add-ins.  Outlook 2010 is not supported by default until EV 9.0

http://www.symantec.com/business/support/index?page=content&id=TECH130537

You are going to have issues.. I would ensure that you have the http outlook add-in vs the dcom client see if that works, otherwise it's been hit or miss.
0
 

Accepted Solution

by:
aimqld earned 0 total points
ID: 36753194
Got it working.  There needed to be an exception in out Proxy Server for the EV Server.  In the outlook Client turned on only required connectors.  ON Vault, Exchange, VBA support Off Social, Business, Onenote, Sharepoint.  Works fine.
0
 

Author Closing Comment

by:aimqld
ID: 36902311
Pleased I got it working.  I can wait to my new SAN to update.
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Resolving an irritating Remote Desktop connection that stops your saved credentials from being used.
By default Outlook 2016 displays only one time zone in the Calendar. The following article explains how to display two time zones in one calendar view.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
Suggested Courses

885 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question