Solved

Outlook 2010 wont support Symantec EV 7.5

Posted on 2011-09-27
3
1,153 Views
Last Modified: 2012-05-12
When attempting to recover archived items from our EV on our XenApps servers we get a EV vault error "there was an error loading this file." .  To get this far I copied outlvbs.dll to c:\Program files (x86)\Microsoft Office\Office14\ and added reg keys [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\821B099E87A7C0C4D924CC21E8E02D00]
"00004109210000000000000000F01FEC"="C:\\Program Files (x86)\\Microsoft Office\\Office14\\OUTLVBS.DLL"
We dont get a script error but the archived item in the vault still does not open.
Works fine in Windows 7 SP1, Office 2010, 7.5 EV client for Outlook installed.
0
Comment
Question by:aimqld
  • 2
3 Comments
 
LVL 42

Expert Comment

by:paulsolov
Comment Utility
From memory it is not supported on EV 7.5 but if it works good for you.  Support for Outlook 2010 was started in EV 8 with EV9 add-ins.  Outlook 2010 is not supported by default until EV 9.0

http://www.symantec.com/business/support/index?page=content&id=TECH130537

You are going to have issues.. I would ensure that you have the http outlook add-in vs the dcom client see if that works, otherwise it's been hit or miss.
0
 

Accepted Solution

by:
aimqld earned 0 total points
Comment Utility
Got it working.  There needed to be an exception in out Proxy Server for the EV Server.  In the outlook Client turned on only required connectors.  ON Vault, Exchange, VBA support Off Social, Business, Onenote, Sharepoint.  Works fine.
0
 

Author Closing Comment

by:aimqld
Comment Utility
Pleased I got it working.  I can wait to my new SAN to update.
0

Featured Post

What Security Threats Are You Missing?

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

Suggested Solutions

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
A safe way to clean winsxs folder from your windows server 2008 R2 editions
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now