Solved

Outlook 2010 wont support Symantec EV 7.5

Posted on 2011-09-27
3
1,165 Views
Last Modified: 2012-05-12
When attempting to recover archived items from our EV on our XenApps servers we get a EV vault error "there was an error loading this file." .  To get this far I copied outlvbs.dll to c:\Program files (x86)\Microsoft Office\Office14\ and added reg keys [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\821B099E87A7C0C4D924CC21E8E02D00]
"00004109210000000000000000F01FEC"="C:\\Program Files (x86)\\Microsoft Office\\Office14\\OUTLVBS.DLL"
We dont get a script error but the archived item in the vault still does not open.
Works fine in Windows 7 SP1, Office 2010, 7.5 EV client for Outlook installed.
0
Comment
Question by:aimqld
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 42

Expert Comment

by:paulsolov
ID: 36714435
From memory it is not supported on EV 7.5 but if it works good for you.  Support for Outlook 2010 was started in EV 8 with EV9 add-ins.  Outlook 2010 is not supported by default until EV 9.0

http://www.symantec.com/business/support/index?page=content&id=TECH130537

You are going to have issues.. I would ensure that you have the http outlook add-in vs the dcom client see if that works, otherwise it's been hit or miss.
0
 

Accepted Solution

by:
aimqld earned 0 total points
ID: 36753194
Got it working.  There needed to be an exception in out Proxy Server for the EV Server.  In the outlook Client turned on only required connectors.  ON Vault, Exchange, VBA support Off Social, Business, Onenote, Sharepoint.  Works fine.
0
 

Author Closing Comment

by:aimqld
ID: 36902311
Pleased I got it working.  I can wait to my new SAN to update.
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question