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Citrix XenApp Advanced Configuration Summary Database Status has 2 x Red Cross

Hello there,

I have a Citrix XenApp 4.5 farm and configured ODBC data source (System DSN) connection to msummarydatabase in the Citrix XenApp server, which is listed under Database Connection Server in the screenshot.
But why is there the red cross for "Database Connection Server is down or unreachable" and "Not all updates succeeded in the last 24 year cycle or since the last update Now'
I have attached screenshot which shows update time.
Please advise.
Thanks and Regards Screenshot 1 Screenshot 2
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goprasad
Asked:
goprasad
1 Solution
 
goprasadAuthor Commented:
Any one help?
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Tony JLead Technical ArchitectCommented:
Has this just recently started?

Is the DSN correctly configured as rmsummarydatabase ? It also has to be lower case.

There's some information on possible permissions here:

http://support.citrix.com/article/CTX110534&searchID=30830246

Also another possibility:

http://support.citrix.com/article/CTX113003

You might find more details in the actual RM logs:

"Program Files\Citrix\Citrix Resource Manager\ServerLogs"
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