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Chrome installation blocks IE and Firefox from starting.

Hello, I installed Chrome on a PC running winxp sp3. I am on a slow connection and several times I had to restart the downloading of ChromeStandaloneSetup.exe. I was doing this in IE. That was yesterday.
Today, when I start IE, it opens for a second or two and then vanishes and instead I get the message offering to download a file called google_com.htm. See screenshot. I am also attaching the htm file. There were two instances of iexplorer.exe in the Task Manager. See screenshot.
Uninstalling chrome did not help.
Also Firefox 3.x no longer starts. I should mention that during the same day I also upgraded IE to version 8 - before installing chrome.
Any help would be appreciated. I can't stand IE but I need it back to see how it renders a website I am building. Please help.
Fullscreen-capture-9282011-12364.jpg
google-com.htm
Windows-Task-Manager-9282011-124.jpg
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polaatx
Asked:
polaatx
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1 Solution
 
polaatxAuthor Commented:
System Restore was disabled so can't revert back. Virus Scanner is Corporate Symantec.
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viralypatelCommented:
1. See if the default homepage for IE has been set to something which might be the culprit. (via Internet options)
2. If the above is not the issue, just create a new shortcut for IE :


 To create a shortcut, please follow these steps:
 1. Right click on the desktop.
2. Click on New, and then click on Shortcut.
3. Once you click on Shortcut, you will get a box as Type the location of the item.
4. Type the following command "C:\Program Files (x86)\Internet Explorer\iexplore.exe"
5. Click next and finish the process.
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polaatxAuthor Commented:
How do I get into "internet options" ? There is no such shortcut in Control Panel.

The site IE tries to browse in the second or two before it disappears is www.google.com.

I tried making shortcut. There is not folder called. C:\Program Files (x86)  . Putting in C:\Program Files\.... created an IE shortcut but clicking on it produces same results of IE opening and then disappearing, giving me file download dialog in the screenshot above.
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viralypatelCommented:
press [Windows] + R button to open Run dialog box and then type "inetcpl.cpl" command. This will open your Internet Options.
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polaatxAuthor Commented:
typing inetcpl.cpl into the Run command does not do anything. Nothing happens.
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Lionel MMSmall Business IT ConsultantCommented:
Its lucky that you just installed IE 8--go to the Control panel and add/remove programs and fine IE8 and uninstall it--that will give you IE 7 back as a new install--you can then try to resolve the other issues.
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polaatxAuthor Commented:
Hello, I got IE 7 back. Thank you for the advice, lionelmm.

Now, which of the following should I do first?

Upgrade to IE 8
Upgrade FF to FF 6.0
Install Chrome
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Lionel MMSmall Business IT ConsultantCommented:
I would run Windows update first--make sure you have all the latest IE7 updates. Which version of FF do you have. I don't like ver 6--there are lots of add-ons that do not function in FF6. And it should not matter in what order you install these apps. I would leave IE8 till last and make sure you do it through Windows update so that it can be uninstalled--it you do via a download it sometimes indicates that it becomes uninstallable.
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polaatxAuthor Commented:
Simple and effective solution. Thank you.
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