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phillipnor

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Outlook web access not working (internally or externally).

Client's OWA stopped working couple of weeks ago.  Automatic services are running fine.  Rolled back Window updates (no service packs or Exchange roll ups performed recently) and rebooted Server 2008 SBS server. Any ideas?
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Carol Chisholm
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phillipnor

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Do I need to take any precautions before running this command?
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Before resetting OWA virtual directory take a backup of IIS.
Can you confirm backup command?
Sorry - just found it -
%windir%\system32\inetsrv\appcmd.exe add backup “Backup Name”

Ran 1 -5 steps above and still not working.
Have you tried to access OWA using the server's IP address internally and see if that works?
IE responds with =
  Internet Explorer cannot display the webpage
 What you can try:
    Diagnose Connection Problems  
 
     More information
 
Noticed this in events =
The certificate that is helping to secure your Web site traffic will expire in less than two weeks. Before then, run the Fix My Network Wizard from the Connectivity subtab on the Network page of the Windows SBS Console.

Ran wizard and it says "No certificate is bound to the IIS Web site". Details "Secure web traffic is blocked until IIS is bound to a certificate."

Any help?
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All comments helped to eliminate reason for not working.  iisreset suggestions helped.  Running SBS console and click fix to wizard was found from searching in Expert Exchange.  This bought up error msg related to file permissions - which I then followed. Thank to all.