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Why no new mail sound for Outlook 2007?

Posted on 2011-09-28
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Last Modified: 2012-05-12
I can't seem to get Outlook 2007 to make the new mail sound even though I have the "play sound" box checked, and I have a custom .wav file selection in the Sounds/Control Panel for New Mail Notification.  There are no issues with the sound, speakers.  the sound plays fine when I test it in the Sounds setup, but when a new mail message comes in, no sound....
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Question by:easybill
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dexIT earned 250 total points
ID: 36717307
1. Start regedit.exe
2. Go to HKEY_CURRENT_USER\AppEvents\Schemes\Apps\.Default\MailBeep\.current.
3. Double-click (Default), and set its value to the WAV file to play.
4. Click OK.
5. Close regedit.
6. Restart

Source:
http://www.cleartechinfo.com/forum/email/new-mail-notification-sound-outlook-2007/

This article should also give you some direction if the above fails.
http://www.josh.biz/technical-notes/microsoft-outlook-2003-does-not-play-sound-for-new-mail-notification/
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Expert Comment

by:dexIT
ID: 36717320
y u no play sound?
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