Why no new mail sound for Outlook 2007?

Posted on 2011-09-28
Medium Priority
Last Modified: 2012-05-12
I can't seem to get Outlook 2007 to make the new mail sound even though I have the "play sound" box checked, and I have a custom .wav file selection in the Sounds/Control Panel for New Mail Notification.  There are no issues with the sound, speakers.  the sound plays fine when I test it in the Sounds setup, but when a new mail message comes in, no sound....
Question by:easybill
  • 2

Accepted Solution

dexIT earned 1000 total points
ID: 36717307
1. Start regedit.exe
2. Go to HKEY_CURRENT_USER\AppEvents\Schemes\Apps\.Default\MailBeep\.current.
3. Double-click (Default), and set its value to the WAV file to play.
4. Click OK.
5. Close regedit.
6. Restart


This article should also give you some direction if the above fails.

Expert Comment

ID: 36717320
y u no play sound?

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