?
Solved

Report Server Subscription not mailing with normal users

Posted on 2011-09-28
6
Medium Priority
?
2,111 Views
Last Modified: 2012-05-12
Hello,

We have a SQL 2008R2 Reporting server, on this server there a few reports where users can add a subscription to receive a timed email.
When the subscription is made by me or another admin then the mailing works perfectly to every user.
If the subscription is made by a standard windows user with reporting admin privileges then the mailing fails with the following error: Failure sending mail: The report server has encountered a configuration error. Mail will not be resent.

I've tried modifying the rights of one user to sysadmin level on SQL without a result, tried an open relay smtp server in the reporting settings without any result.
I think that this will be a security problem but I don't know where to start or look, anyone a suggestion?
0
Comment
Question by:NR_EIS
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 40

Expert Comment

by:lcohan
ID: 36717850
"If the subscription is made by a standard windows user with reporting admin privileges then the mailing fails with the following error: Failure sending mail: The report server has encountered a configuration error. Mail will not be resent."

I assume this means a "a standard windows user with reporting admin privileges" creates a new subscription  In ReportManager right?
If you check the Security on the speciffic report in ReportManager, does the user has "Content Manager" role or what other predefined roles are assigned to that user or NT group by that mean.

Please see more about report admin priviledges at links below:

Content Manager Role
http://msdn.microsoft.com/en-us/library/ms159693.aspx

Using Predefined Roles
http://msdn.microsoft.com/en-us/library/ms157363.aspx
0
 

Author Comment

by:NR_EIS
ID: 36813132
to clarify, it is idd a standard windows user with reporting admin privileges and he creates a new subscription in ReportManager

the user in question has for the moment the following rights in ReportManager in the specific Report:
- Browser
- Content Manager
- My Reports
- Publisher
- Report Builder

Normal the standard users have: browser, content manager & my reports.
As test this user is given the full rights on the specific report without result
0
 
LVL 40

Accepted Solution

by:
lcohan earned 2000 total points
ID: 36892923
Did you looked at the article below by any chance and/or tried any of the fixes suggested in there?

http://social.msdn.microsoft.com/Forums/ar-SA/sqlreportingservices/thread/4b5bb3db-2461-491b-9a74-24f75487eb48
0
Learn how to optimize MySQL for your business need

With the increasing importance of apps & networks in both business & personal interconnections, perfor. has become one of the key metrics of successful communication. This ebook is a hands-on business-case-driven guide to understanding MySQL query parameter tuning & database perf

 
LVL 40

Expert Comment

by:lcohan
ID: 36892936
In particular anything from  http://support.microsoft.com/?kbid=842423

0
 

Assisted Solution

by:NR_EIS
NR_EIS earned 0 total points
ID: 36901922
The problem is solved as following:
- create new domain user
- modify rsreporting.config and only allow NTLM
- add user to the windowsauthorizationgroup
- modify report settings and reporting server run with that user
- make user in sql management sysadmin
- modify sql agent and let it run under that user
- delete subscriptions and re-add them
0
 

Author Closing Comment

by:NR_EIS
ID: 36929600
multiple anwsers
0

Featured Post

Veeam Disaster Recovery in Microsoft Azure

Veeam PN for Microsoft Azure is a FREE solution designed to simplify and automate the setup of a DR site in Microsoft Azure using lightweight software-defined networking. It reduces the complexity of VPN deployments and is designed for businesses of ALL sizes.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article shows gives you an overview on SQL Server 2016 row level security. You will also get to know the usages of row-level-security and how it works
Having trouble getting your hands on Dynamics 365 Field Service or Project Service trial? Worry No More!!!
Familiarize people with the process of retrieving data from SQL Server using an Access pass-thru query. Microsoft Access is a very powerful client/server development tool. One of the ways that you can retrieve data from a SQL Server is by using a pa…
Via a live example, show how to set up a backup for SQL Server using a Maintenance Plan and how to schedule the job into SQL Server Agent.

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question