Solved

Report Server Subscription not mailing with normal users

Posted on 2011-09-28
6
1,911 Views
Last Modified: 2012-05-12
Hello,

We have a SQL 2008R2 Reporting server, on this server there a few reports where users can add a subscription to receive a timed email.
When the subscription is made by me or another admin then the mailing works perfectly to every user.
If the subscription is made by a standard windows user with reporting admin privileges then the mailing fails with the following error: Failure sending mail: The report server has encountered a configuration error. Mail will not be resent.

I've tried modifying the rights of one user to sysadmin level on SQL without a result, tried an open relay smtp server in the reporting settings without any result.
I think that this will be a security problem but I don't know where to start or look, anyone a suggestion?
0
Comment
Question by:NR_EIS
  • 3
  • 3
6 Comments
 
LVL 39

Expert Comment

by:lcohan
ID: 36717850
"If the subscription is made by a standard windows user with reporting admin privileges then the mailing fails with the following error: Failure sending mail: The report server has encountered a configuration error. Mail will not be resent."

I assume this means a "a standard windows user with reporting admin privileges" creates a new subscription  In ReportManager right?
If you check the Security on the speciffic report in ReportManager, does the user has "Content Manager" role or what other predefined roles are assigned to that user or NT group by that mean.

Please see more about report admin priviledges at links below:

Content Manager Role
http://msdn.microsoft.com/en-us/library/ms159693.aspx

Using Predefined Roles
http://msdn.microsoft.com/en-us/library/ms157363.aspx
0
 

Author Comment

by:NR_EIS
ID: 36813132
to clarify, it is idd a standard windows user with reporting admin privileges and he creates a new subscription in ReportManager

the user in question has for the moment the following rights in ReportManager in the specific Report:
- Browser
- Content Manager
- My Reports
- Publisher
- Report Builder

Normal the standard users have: browser, content manager & my reports.
As test this user is given the full rights on the specific report without result
0
 
LVL 39

Accepted Solution

by:
lcohan earned 500 total points
ID: 36892923
Did you looked at the article below by any chance and/or tried any of the fixes suggested in there?

http://social.msdn.microsoft.com/Forums/ar-SA/sqlreportingservices/thread/4b5bb3db-2461-491b-9a74-24f75487eb48
0
Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

 
LVL 39

Expert Comment

by:lcohan
ID: 36892936
In particular anything from  http://support.microsoft.com/?kbid=842423

0
 

Assisted Solution

by:NR_EIS
NR_EIS earned 0 total points
ID: 36901922
The problem is solved as following:
- create new domain user
- modify rsreporting.config and only allow NTLM
- add user to the windowsauthorizationgroup
- modify report settings and reporting server run with that user
- make user in sql management sysadmin
- modify sql agent and let it run under that user
- delete subscriptions and re-add them
0
 

Author Closing Comment

by:NR_EIS
ID: 36929600
multiple anwsers
0

Featured Post

Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

Join & Write a Comment

Hello, In my precious Article  (http://www.experts-exchange.com/Database/Reporting/A_15280-Create-Project-in-Microstrategy-Part-I.html)we saw the Configuration part for Microstrategy which included Metadata Creation and DataSource Preparation as …
For cloud, the “train has left the station” and in the Microsoft ERP & CRM world, that means the next generation of enterprise software from Microsoft is here: Dynamics 365 is Microsoft’s new integrated business solution that unifies CRM and ERP fun…
Via a live example, show how to extract insert data into a SQL Server database table using the Import/Export option and Bulk Insert.
This videos aims to give the viewer a basic demonstration of how a user can query current session information by using the SYS_CONTEXT function

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now