Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

How do I add additional email addresses to user in Exchange 2010

Posted on 2011-09-28
7
Medium Priority
?
193 Views
Last Modified: 2012-05-12
I just added a new email address to a particular users email account in Exchange 2010.
When I email this user I get a failure notification both internally as well as testing externally, what am I doing incorrect here?
0
Comment
Question by:manelson05
  • 2
  • 2
  • 2
  • +1
7 Comments
 
LVL 16

Expert Comment

by:uescomp
ID: 36718026
You just open up the mailbox and tag an address in there.  If the domain is different you might have to add the domain as an accepted domain in exchange for it to accept email coming in.
0
 
LVL 4

Expert Comment

by:mustang83
ID: 36718072
Open Exchange Management Console.

Click on mailboxes within Recipient configuration

Double click the mailbox you want to add a email address to.

click on the tab "Email Addresses"

Click Add.


.......


If you need to add a new domain to exchange you will need to get the mx records pointing to your server on a external dns server and then you go into exchange management console.

Click on Hub Transport in Organisation Configuration.

click on the tab accepted domains

right click and select new accepted domain.
0
 
LVL 12

Expert Comment

by:serchlop
ID: 36718083
To get the email arrive to your user with a new email address you need first to ensure that your server can receive emails for this domain, in the domaian is the same as the default you should be able to add the second email address and the email should arrive to the mailbox. But if the domain is not accepted by your exchange server you need to add it to Exchange 2010.
Open EMC - Organization configuration - Hub Transport  - Accepted Domain - There you have to add the new domain if is different than default.
Therefore you need to configure MX records in authoritative DNS serverfor your your domain in internet, to allow emails to arrive from internet.
You can verify email configuration in www.testexchangeconnectivity.com page
There are many test you can try.
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 

Author Comment

by:manelson05
ID: 36718241
I have the MX pointing at the barracuda right now, so I am good there.
Both domains are added there. The link on our webpage says info@domain.com so I naturally just added that email address to a user already associated with that domain. I can email user@domain.com no problem but when I send to info@domain.com I get failure notification.
0
 
LVL 16

Accepted Solution

by:
uescomp earned 2000 total points
ID: 36719339
is the info@domain.com added to the baracudda?
0
 
LVL 4

Expert Comment

by:mustang83
ID: 36720162
Yes you need to add the info@ address to the barracuda unless it is synching itself with your domain.
0
 

Author Closing Comment

by:manelson05
ID: 36973140
I forgot to update this, I also need more sleep.

Thank you
0

Featured Post

Get your Conversational Ransomware Defense e‑book

This e-book gives you an insight into the ransomware threat and reviews the fundamentals of top-notch ransomware preparedness and recovery. To help you protect yourself and your organization. The initial infection may be inevitable, so the best protection is to be fully prepared.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Exchange administrators are always vigilant about Exchange crashes and disasters that are possible any time. It is quite essential to identify the symptoms of a possible Exchange issue and be prepared with a proper recovery plan. There are multiple…
In this post, we will learn to set up the Group Naming policy and will see how it is going to impact the Display Name and the Email addresses of the Group.
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

581 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question