Link to home
Start Free TrialLog in
Avatar of dillonconsulting
dillonconsultingFlag for Canada

asked on

Problem with Outlook Appointments

Someone in our office is having a problem with his outlook appointments We are using Outlook/Exchange 2003 with windows xp.  

Here is the run down that he sent me.  

1. The calendar issues were observed last Friday
2. On Monday when I opened Outlook I was greeted with a prompt
indicating that "Mailbox - Murdock, Matthew" (my mailbox) was not closed
properly and it was being repaired
3. The calendar events sent by email can be accepted or denied
normally, with the message moved to my Deleted Items folder as normal.
4. No calendar events show up in my calendar and the "deleted"
event indicates that I accepted the invitation
5. If I double-click to open the deleted event invitation, then
sometimes the event will appear in my calendar.

Any help you can give me would be great.  
Avatar of IT Guy
IT Guy

is your outlook in cached mode?
You'll need to un-check cache mode (if applicable) on each of these clients, close Outlook, then you'll need to go into C:\Documents and Settings\user\Application Data\Microsoft\Outlook and rename the N2K file. Start the Outlook client, let it do it's thing and then re-check cached mode and restart the outlook client again.  Let me know how it works out.

ASKER CERTIFIED SOLUTION
Avatar of dillonconsulting
dillonconsulting
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of dillonconsulting

ASKER

it works!