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Problem with Outlook Appointments

Posted on 2011-09-28
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Last Modified: 2012-05-12
Someone in our office is having a problem with his outlook appointments We are using Outlook/Exchange 2003 with windows xp.  

Here is the run down that he sent me.  

1. The calendar issues were observed last Friday
2. On Monday when I opened Outlook I was greeted with a prompt
indicating that "Mailbox - Murdock, Matthew" (my mailbox) was not closed
properly and it was being repaired
3. The calendar events sent by email can be accepted or denied
normally, with the message moved to my Deleted Items folder as normal.
4. No calendar events show up in my calendar and the "deleted"
event indicates that I accepted the invitation
5. If I double-click to open the deleted event invitation, then
sometimes the event will appear in my calendar.

Any help you can give me would be great.  
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Question by:dillonconsulting
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Expert Comment

by:IT Guy
ID: 36718548
is your outlook in cached mode?
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Expert Comment

by:dexIT
ID: 36718902
You'll need to un-check cache mode (if applicable) on each of these clients, close Outlook, then you'll need to go into C:\Documents and Settings\user\Application Data\Microsoft\Outlook and rename the N2K file. Start the Outlook client, let it do it's thing and then re-check cached mode and restart the outlook client again.  Let me know how it works out.

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Accepted Solution

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dillonconsulting earned 0 total points
ID: 36719202
Thanks for the suggestions but after scanning the ost files and reloading outlook it is working now.  
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Author Closing Comment

by:dillonconsulting
ID: 36902270
it works!
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