Failed to Read Description. Error Code 1813
Posted on 2011-09-28
This is a Dell Insp 1470. I have rebuilt the laptop now three times, last time I upgraded to Win 7 Pro sp1 64 bit. Every time under Admin, services the Print spooler Service will not start, it shows up with the Error code up in the Title subject, in the service itself.
The only way I have been able to make it work is to pull a spoolsv.exe file from another machine and replace the current one. The probelm is as soon as I reboot it goes back to other file.
Now here are the diffrence I can find between machines and that spoolsv file. The spoolsv.exe file currently on the laptop not working, is from Phoenix Technologies ltd, Jan 5, 2009, size is 42.5kb time stamp is all the same for Created, Mod and Accessd. Description is (spoolsv) Type of file (Application (exe)).
Now on a diffrent laptop that works fine, Latitude E6510 the spoolsv.exe file is from Microsoft, Nov 20, 2010, size is 310 kb, time stamp is as follows; Created Sept 14, 2011, Mod, Nov 20, 2010, Acc Sept 14, 2011. Description is Spooler Sub System App, Type of File (App (exe)).
I have tried all the recommed regestry removals. The only Cause and effect I can say that has changed is Dell replaced the harddrive and Mother board and I rebuilt this laptop right after that and this issue started after that. Dont know if the motherboard effects the spoolsv.exe.
As I stated by removing the Phoneix spoolsv.exe and replacing it with the Microsoft one, the service starts up fine and you can add printers ect life is good, once you reboot then it goes back to the Phoneix file and service will not start.
Thanks again for any help on this.