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Cisco IP  Communicator

Posted on 2011-09-28
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Last Modified: 2012-06-22
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_26348347.html#a36718791

iam refering to this previous tag and it has a solution regarding deleting the reg key in order to get the cisco ip communicator working  but which registry key to be deleted is not mentioned

Please help
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Question by:schelako
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johnb6767 earned 500 total points
ID: 36892883
"It was a registry error related to the video display."

I wish I could help...... Whats the exact error?

Video Adapter/driver information is stored here....

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum

There will be a subkey where you will have to search for your Model Number.....

Example....
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1002&DEV_9581&SUBSYS_30C5103C&REV_00\4&40adcab&0&0008

Additionally, might be some service related entries here for the Display Driver.....

Example....
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\atikmdag

Now I am not telling you to start deleting stuff..... But with the error in hand, we might be able to figure out why it is not working.....



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