HP Color LJ 4700 prints a portrait document in landscape mode
Posted on 2011-09-28
I have a user that just noticed today that when he prints a PowerPoint file to an HP Color LJ 4700 printer, it will print in landscape, even if you set the printer properties to print portrait. He can print the same document to any other printer and it will print portrait, but if he prints to the 4700 it will print landscape.
I created a PDF of the file and the PDF also prints in landscape when printing only to the 4700.
I added the printer to my workstation and printed and it also came out in landscape. I then printed to another 4700 printer and it also came out in landscape.
I printed another document to the 4700 and it also came out in landscape.
This just began today.
We use Windows XP Pro SP3