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The DELETE key is no longer working when i'm in my GMAIL account.

Posted on 2011-09-28
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Last Modified: 2012-05-12
I have a pc that has WINDOWS XP PRO and using INTERNET EXPLORER 8. When i'm in my GMAIL ACCOUNT and i'm in an email that has been FORWARDED to me, i used to be able to delete JUST CERTAIN TEXT from this email by highlighting it then hitting the DELETE KEY. It doesnt do that anymore. For example, i get an email that has been FORWARDED to me and it has dozens of other email contacts. I want to delete those contacts.Cant do it by highlighting and using delete key anymore.I've run a DISK CLEANUP and DELETED COOKIES, TEMP INTERNET FILES. There was no change.What can i try? Thanks in advance.
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Question by:robcrazee
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sAiyAnstAr earned 250 total points
ID: 36761953
Hi there,

If you hit FORWARD or REPLY on the email, that should allow you to delete the contacts. I have never heard of being able to delete stuff directly from the received email without Forwarding or Replying.
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Author Closing Comment

by:robcrazee
ID: 36888100
Wow.Old age is setting in! Thank you for your response.It was dead on.I forgot i was trying to do this after just receiving and opening the raw email message.After i acted like i was going to REPLY, i could then DELETE anything inside the message.THANKS AGAIN!
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