Improve company productivity with a Business Account.Sign Up

x
?
Solved

Deleting an Exchange Connector to solve Event ID 5016

Posted on 2011-09-28
9
Medium Priority
?
8,031 Views
Last Modified: 2012-05-12
I've been getting an error for a long time in Exchange that I've just been ignoring - now I'm tired of it.  Event Type:      Error
Event Source:      MSExchangeTransport
Event Category:      Routing
Event ID:      5016
Date:            9/28/2011
Time:            3:06:46 PM
User:            N/A
Computer:      OURMAILSERVER
Description:
The Active Directory topology service could not discover any route to connector CN=AvExchangeIVC_MAIL,CN=Connections,CN=MYDOMAIN,CN=Routing Groups,CN=BLAHBLAH,CN=Administrative Groups,CN=Our Site Name,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=ourcomany,DC=com in the routing tables with the timestamp 9/28/2011 7:06:46 PM. This connector will not be used.

Regular mail is going out fine and I haven't noticed any real problems.  Using ADSIEDIT and drilling down to Services,,then Connections, I can see the connector in question.  I just see it and our Fax gateway.  Can I safely delete that connector without causing any problems with email?
0
Comment
Question by:tolenmay
  • 5
  • 4
9 Comments
 
LVL 12

Expert Comment

by:Pradeep
ID: 36720279
Here the culprit was connector.
Check connector setting once and make sure thay are optimal.
Also check how many connectors are there.
0
 
LVL 12

Expert Comment

by:Pradeep
ID: 36720286
Check how many connectors are there Under Organization Configuration --> Hub Transport --> Send Connectors
0
 

Author Comment

by:tolenmay
ID: 36720310
There are three send connectors shown in Organization Configuration, Hub Transport, Send Connectors:
Internet Outboud Email from Exchange HT Role
Kbox Send Connector (which is our Dell KACE management appliance)
XmediusFAX (which is what our fax program uses to send faxes)

All of those look appropriate.
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

 
LVL 12

Expert Comment

by:Pradeep
ID: 36720621
Can you once restart ad topology service.
0
 

Author Comment

by:tolenmay
ID: 36755131
It's been happening since my migration from 2003 - the server has been restarted many times.
0
 
LVL 12

Expert Comment

by:Pradeep
ID: 36818161
This is maximum due to mis-configurations of the connectors, kindly cross check one more time.
0
 

Author Comment

by:tolenmay
ID: 36818270
I'm not sure what you're asking me to check.  There are three connectors in the Hub Transport.  The one being referenced in the error message is from something we had a long time ago.  Since it doesn't work, I'm just trying to figure out if I can use ADSIEDIT to delete it.
0
 

Accepted Solution

by:
tolenmay earned 0 total points
ID: 36904616
Since it didn't seem that Exchange was using that connector (it referenced a server that did not exist), I went into ADSIEDIT and deleted it.  So far, so goo.  No recurring errors anymore.
0
 

Author Closing Comment

by:tolenmay
ID: 36938152
Comment from Expert didn't seem to reference my situation.  I found my answer elsewhere on the web.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

A method of moving multiple mailboxes (in bulk) to another database in an Exchange 2010/2013/2016 environment...
This article involves a discussion about issues people have when it comes to Client Access in relating to Load Balancing in an Exchange environment which we had ourselves, along with a solution I found to the problem.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
This video shows how to quickly and easily deploy an email signature for all users in Office 365 and prevent it from being added to replies and forwards. (the resulting signature is applied on the server level in Exchange Online) The email signat…

585 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question